This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Surf Club Ocean Grille
- American
- Virginia Beach, VA
About this business
Location details
5700 Atlantic Ave, Virginia Beach, VA, 23451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedFood was outstanding and the waitress was very personable and friendly. great staff!!!
Business response:
We're so glad you enjoyed everything, thank you for taking the time to write about your experience!! See you on the next visit
Took 20 mins to get our drinks (a water and orange juice) and 40 mins to get our food. There were only 4 tables, 17 people in all...
Great atmosphere, great service, great food and bar.
The buffet is set up to cater towards children (Chicken strips, mac & cheese, salad, etc). My five year old ate some chicken strips and they were raw. RAW!!!! Pink, uncooked, raw chicken! To my surprise it wasn’t an isolated incident. Several patrons were also complaining while I showed the manager the piece of chicken that my five year old ate half of. For $17/adult & $10/child the selection was terrible and obviously subpar. I told the manager I wasn’t paying for that. I will not come back or recommend this place. Hopefull... read more
Business response:
We are so sorry for the unpleasant experience. Food safety is a huge priority for us at the Surf Club and it's never our intention to have something like that happen. I assure you that we're taking steps to ensure that this never happens again. With that said, I completely understand your frustration and would feel the same as you. If you do make it back to Virginia Beach, please feel free to contact me at mcross@wyndhamvb.com or 757-297-1865. It doesn't make up for the bad experience, but I would truly appreciate the opport... read more
Thank you Surf Club. You made our stay at Wyndham special. The Crab Benedict was especially tasty. And the waitress was so nice and very attentive . I wish I remembered her name. She had red hair . She’s a gem!
Absolutely perfect! Waitstaff were incredibly attentive and professional...cooking was A+ (see photos in comments)
Business response:
Hi Denise Pons, thank you so much for taking the time to write a review. We're thrilled you enjoyed our Valentine's Day dinner as much as you did. We hope to see you back at the restaurant again soon!
I was there for paint nite which was fun. We ordered the crab dip which had absolutely no crab meat at all. It was cream cheese with shrimp base. I didnt bring it to the servers attention because it was suppose to be a nite out with my niece. I know you gotta make food cost but geezs can I get a little crab meat in the dip.
Business response:
Hello Christine, I appreciate you taking the time to write us about your visit. We're truly sorry that you felt that there was zero crab meat in the dip, but our chef's do portion 3oz of crab per portion of our crab dip appetizer. We wish you would have mentioned something to the server or manager on duty, as we would have more than happily done something to accommodate you during the visit. If you come back out for another paint night or on your own, please let us know prior to getting here so we can buy you another appetiz... read more
We have eaten dinner and breakfast there, both times we were greeted by two of the nicest people. The servers were wonderful and the food was delicious! The best grits I have ever eaten!!
Business response:
Thank you so much for taking the time to post a review. We're happy to know you enjoyed your experience with us and look forward to having you back again soon!
Frequently asked questions about Surf Club Ocean Grille
How is Surf Club Ocean Grille rated?
Surf Club Ocean Grille has a 4 star rating with 755 reviews.
When is Surf Club Ocean Grille open?
Surf Club Ocean Grille is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com