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We’re the new General Motors. We are a company of diverse brands, selling over 7.5 million vehicles in over 120 countries worldwide. We’re well positioned to take people wherever they want to go. Today. Tomorrow. And well into the future. From electric and mini-cars to heavy-duty full-sized trucks, monocabs and convertibles, General Motors’ dynamic brands offer a comprehensive range of vehicles. Along with our strategic partners, we produce cars and trucks, and sell and service our vehicles, through the fol... read more
4264 N College Ave, Fayetteville, AR, 72703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst service ever! Once the papers were signed we were worthless to them. We purchased a 2015 GMC Sierra in December 2014 and are already having problems. . Service center told us there was nothing they could do and it is under warranty. The vehicle doesn't even have 6,000 miles on it yet. We have been in the service center three times now and not once have they even ran the truck through the wash. We should have known there would be problems when we didn't receive our paperwork for over 45 days. Then they tried to blame it... read more
Business response:
And Deb - we have gone through management changes so I am confident that your experience would have been better than Jennifer's initial experience PLUS I am personally working to make sure we take care of her as best we can!
I can honestly state that the level of service excellence at Superior Buick GMC I have experienced is truly phenomenal. The purchase experience and subsequent service over the past 2 years continues to impress me. Repeatedly the Superior Team has gone above and beyond my expectations. I rarely write reviews, but couldn't not do so in this case. I'm offering my unqualified recommendation. Randall Oates, MD
Worst dealership I've ever bought a truck from.
Business response:
Juan, I'm sorry about the late response, but I'm even more sorry to hear you had a bad experience at our store! Please send our customer support team an email at Feedback@superiornwa.com telling us more about your experience and how we can possibly help. Again, I apologize for your bad experience.
I have always received courteous service here. Patrick at the service desk is my good buddy. I purchased my first new car in the Fayetteville area last year. No problems.
Superior Buick Gmc has a 4.3 star rating with 778 reviews.
Superior Buick Gmc is open now. It will close at 6:00 p.m.
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