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3984 Sunrise Hwy, Oakdale, NY, 11769, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don't have customer with scheduled appt wait over an hour to be taken care of. Have paper work read to go for signatures, not print them when you've had the customer already wait an extended period of time.
Business response:
Thank you for your feedback, we're sorry to hear that your service appointment took longer than expected. We are always looking to improve our process and are looking into what happened here.
Had my car serviced here, Nicole was fantastic! I had a lot of questions and she was so patient with me and knowledge about everything, I’ll never go anywhere else!
Business response:
Anne Marie Williams, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon! Jerry Ventre Service Manager
This place is a joke of a dealership. My finance manager was Jeff Barnes he has terrible customer service all he cares about is how much money he is going to make on the deal. The decided to slide in a power train warranty for my vehicle that i did not ask for. Also good luck ever trying to get a hold of anyone at the dealership the place doesn’t answer the phone if there life depended on it.
Business response:
Jordan, we apologize if your visit with us wasn't the best. We promise that if you send us an email, we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Go see Sonny. That guy will hook you up! Fantastic experience through and through!
Business response:
Hi Alexis, thank you so much for your positive comments about Bommarito Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have an amazing service advisor, Nicole, who always is honest, concerned with my car issue and gives me confidence that the work will be performed correctly the first time. I feel blessed to have her taking care of my car.
Business response:
Hello Mary Justice, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Jerry Ventre Service Manager
Micah Bond did an INCREDIBLE job helping me with my car!! Great experience!
Great experience with Edwin today in Marrero! I was very impressed with his detail and charisma as well. Peter did a great job with our financing and I appreciate them both. I would 10 out of 10 recommend these guys anytime
I recommend the Service Department wholeheartedly. Everyone is so friendly and helpful. I’m not good with names but the Manager Steve Barbour is a treasure. I have never had to complain. Everything is done well. I’ll be back.
Business response:
Thank you so much for choosing Irwin for your service needs, Vicky Austin! We'll be sure to pass along your praise to Steve and the team. Thanks again!
Good personal customer service,attentive
Business response:
Hello Joy Sunshine Joselin Bodaghi please let us know what could have been done to earn that 5th star
Sunrise Toyota Parts Department has a 4.7 star rating with 666 reviews.
Sunrise Toyota Parts Department is closed now. It will open at 7:30 a.m.
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