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3984 Sunrise Hwy, Oakdale, NY, 11769, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
So Tracy Toyota has gotten some bad press regarding service dept and treating of employees.... Even I wasn't too keen about going there but they were the only one in the area that had the car that I wanted. However my sales experience although long, as most are was seem-less. Deepak and Tina took care of us and Listened to our needs and really helped us to get the car we wanted . Great experience with these 2.
Business response:
Thank you so much for the great review! We're pleased to hear you had such a great experience. Drive safe!
Fair price. Excellent customer service.
I went to Toyota of Melbourne and Dakota assisted me with the whole process, he was very knowledgeable, and friendly. He helped me find the right vehicle for me and didn’t try to get me into the first thing I saw. I would recommend this dealership and Dakota to anyone who needs a new car!
After taking my car here for repairs they have me pick up my car and it’s in worse condition it was in. The check engine light is on and the car is sputtering. I took my car back within minutes of leaving and had to wait in line for yet another loaner. Of course no service manager was available but I specifically told them that they better not see a charge from them on my card until my car is fixed. I just checked and there is a $3000 charge from them but yet the repairs are not done and they still have my car. DO NOT take y... read more
Business response:
Karen, we apologize for this experience. We certainly didn't intend to return your car in worse condition, but want to review the situation and determine how we can help. Please contact Damon Hawkinson - Service Manager - dhawkinson@lakelandtoyota.com
My salesperson was Eric Berkowitz he was fantastic I give this man 5 stars if I could I give him 10 he went well beyond what I would expect from a salesperson considering I had a bad experience and Claremont I wouldn't recommend that place to nobody I was so happy when I came to Toyota of Melbourne I met Eric he worked with me on trying to find the vehicle that I was looking for he did comparisons for me send me videos online he exceeded my expectations if anybody is looking for a honest good hard-working salesman Eric is yo... read more
Timely appointment, timely service,polite and courteous.
Mr Carlos Allicock was absolutely helpful and friendly i would definitely be doing business with him again and recommend him to family and friends.
Business response:
Thanks for your wonderful review, Subrina!
Eric was so patient, friendly & knowledgeable. He made my car buying experience very relaxed & easy. I would definitely recommend him. Toyota lucky to have him!
P Scott was so helpful! He is really friendly! Super respectful ! Scott was really patient with us! He helped us in every possible way. He tried to solve every obstacle that came our way! Definitely recommend him! Thank you so much!
Sunrise Toyota Parts Department has a 4.7 star rating with 666 reviews.
Sunrise Toyota Parts Department is closed now. It will open at 7:30 a.m.
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