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Summit Hills Florist
- Florists
- Summit, NJ
About this business
Summit Hills Florist is a family owned and operated business serving Summit and the surrounding area. At Summit Hills we are committed to offering the finest floral arrangements and gifts with service that is friendly and prompt. Our professional staff is dedicated to making your experience a pleasant one and we always go the extra mile to make your floral gift perfect.
Location details
789 Springfield Ave, Summit, NJ, 07901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rude, obnoxious, expensive, item not ready when promised! I will never use this florist again. I am only sorry that I did not read the other reviews prior to ordering from them. We ordered a simple boutonnière 3 days in advance - it was not ready by the time committed and they were rude and dismissive to my daughter when she went in to pick it up. I called another florist in town, who said they need 30 mins to have one ready and their price was $10 vs. $20 from Summit Hills Florist. At least mine was a small order that could... read more
Terrible service, terrible value – I am very disappointed in the service from this florist. I spent $90 on a bouquet for my mother for her 75th birthday and I asked Karen (the owner) for a bouquet that had lots of lillies in it, since they are my mother's favorite flower. When I visited my mother 2 days after they were delivered, I was very disappointed! There were only 7 lillies, Karen LIED and when she promised me it would be a bouquet "full of lillies" , instead it was filled up with lots of worthless, cheap, filler; pink... read more
Unbelievable..AWESOME EXPERIENCE THANKS! – I am a last minute person... anyone can attest to that fact... it was 4:00pm exactly two hours before my 6:00pm civil ceremony at a restaurant in the design district... I had no decorations whatsoever and I was starting to panick. As Karen was leaving work after a full day's work on a Saturday she spotted me panicked in front of her building looking for flower arrangements for what was essentially my wedding ceremony. Within 45 minutes not only did Karen whip up 9 AMAZING flower arr... read more
Good Flowers Happy with the service – The most beautiful floral arrangements. Classy and elegant without being precious. Send a bouquet of these to anyone with discriminating tastes and they will enjoy them. They do especially nice things with tulips when they are in season.
Excellent service – Summit Hills Florist is awesome they are very nice and their work is beautiful!! On short notice they were on top of our order for a very special casket spray. They delivered on time and exactly what I ordered . They went over and beyond what I expected for the price. I would recommend them to anyone for great service and I could not be more greatful.
I want them to always deliver my flowers! – I ordered flowers for my daughter's birthday today and sometimes you don't know what the arrangement is going to look like especially when you live 2000 miles away. Well I have to tell you that my daughter called to thank me and said it was absolutely gorgeous. I will definitely call them again and highly recommend them as a florist in the Summit area. -Rick & Lisa
BEST FLOWERS EVER – PICK THIS FLORIST~~~~ I would just like to thank Karen for being so accomadating affordable and just wonderful. Karen designed a plant/flower arrangement for my mother's birthday (same day and delivered w/in 2 hours). I was not there to see it because I am in NC and she is in NJ. she was overjoyed. It was more than we both expected. I just can not thank her enough she was so very happy to tears happy. I could not be there to bring her a present or even pick out a present and in my stead they did an even m... read more
Ought to be Ashamed of Herself – Oh my goodness, hard to believe this woman is in business. Rude, argumentative. Does not know the meaning of customer service. I am reporting her to the BBB.
Business response:
Interestingly enough, we don't know you! Who are you?? Would you like a FREE bouquet for all of your kind words? Fortunately, we are known as the best florist in the area, check us out! SUMMIT HILLS FLORIST: 789 Springfield Avenue, Summit, NJ 07901
The World's Worst Florist – I have never in my life been treated as poorly as I have by this woman, Karen, the owner of this business. She has lied to me more than once, she does NOT honor what has been ordered but instead sends out what she wants to send without getting authorization, and then lies about getting authorization! She sends out cheap items not ordered and then yells and hangs up the phone if you call to ask her to make it right. STAY AWAY!
Business response:
I think these "3" may be connected.. this customer has been sent to us by FTD for which we substituted a pink 8" poinsettia for a "cactus flower plant" with approval from the sending florist - we have spoken many times about the unfortunate result of this order. We sent a complimentary box of chocolates as a follow up to this customer but it was not enough - we never received a return of either the pink poinsettia or chocolates that she "didn't want." Summit Hills Florist
Frequently asked questions about Summit Hills Florist
How is Summit Hills Florist rated?
Summit Hills Florist has a 3.3 star rating with 36 reviews.
When is Summit Hills Florist open?
Summit Hills Florist is closed now. It will open on Monday at 9:00 a.m.
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