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Sugar Mill Apartments
- Apartments
- Addis, LA
About this business
Location details
6795 Belle Vale Dr, Addis, LA, 70710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
So I was staying over with a friend at the eagle crossing apartments (managed by sun ridge properties). I used their online parking registration website to register my car at 12:43am. We checked that the car was successfully registered before we went to bed. I wake up at 10 am, to find my car gone. That was odd to me because the manager herself and her assistant manager had told us that visitor parking was "any uncovered spot". We go to the front office and make the assistant manager aware of the situation, who then reconfir... read more
Business response:
****, we are very disappointed to hear about the negative experience you had while living here. We take your feedback very seriously at our community and strive to ensure that residents feel comfortable reaching out to staff for assistance with any issues. Feedback such as yours helps us to better understand how we can improve, and we appreciate you taking the time to share your insight.
I have been having problems with ****** Ranch Apartments since Feb 2021 ever since the winter storm Keke and Kita were so unhelpful and rude when my apartment was flooded and damaged due to the pipes. I then went on to speak with Stacy Yoh who is the assistant Vice President who did take care of my issue at the time but the problems didn't stop I was harassed by the office members Keke and Kita they sent me a notice that I was unable to renew my lease for no reason which I again spoke to Stacy yoh who said it was incorrect a... read more
Business response:
We are saddened by this mischaracterization of our team and community. Our primary goal is the comfort and satisfaction of our residents and we regret that you have not felt this was the case. As a reminder to everyone, please reach out to us directly if you believe that our community guidelines are being violated or if you have any concerns with community policy violations. We are eager to better understand your feedback and work together to improve your time with us. We hope that you will get in touch soon at *************... read more
I can NOT get anyone to call me back. We had an issue at one of the properties that I need to be resolved and NO ONE will call me back... and it's about getting money back so if I was thinking about renting from ANY of their places I would think twice and also look at all the BAD reviews... There is a REASON for them.
Business response:
Hello Ms. ******** we hope your refund for your son's application found it's way to you back in August when it was sent.
I'm speaking on behalf of my neighbor because what happened to her is unacceptable. She didn't ask me to, but the tenants and public need to know what kind of business bought our apartments. I'm not sure if corporate knows what the office manager did and if they do then they're no better. My neighbor who is an older lady with severe hip problems and can barely walk has been patiently waiting for a downstairs two bedroom unit since before the previous owners sold. There was one finally available across the street. She talked ... read more
Business response:
Sunridge Management would prefer to take this conversation back to the property and off of the reviews for Sunridge, Ms. ********* did not put what property that she or the resident resides in. We would love for the resident to contact the property so that they may further discuss the options/ solutions they have for the resident's issue.
This company is so UNPROFESSIONAL. The staff at ***** Crossing Apartments at **** **** **** ****** road. With the exception of LaShell And Sharlett who have been helpful. The manager at sunridge has been everything but professional to me. There was an issue with a payment for rent back In feb that led to a late fee although I provided proof to corporate showing that the money was in my account. Somehow the payment got returned, my bank sent proof that it should not have been returned, so I was advised not to make the late pa... read more
Business response:
Ms. *****, To clarify the outreach regarding your account to our office, prior to the two voicemails you left yesterday on 5/10, we received one other voicemail from you on 5/4/21; no emails were received from you. We did send the voicemail you left on 5/4/21 back to the property manager Michelle, as this is something that is handled on the property level. We did review your account and the emails you sent to the community. Upon reviewing your account, your rent payment that was made on 2/12/21, was returned on 2/13/21 by ... read more
This company is so UNPROFESSIONAL. The staff is rude and don't care about there customers. Don't just take my word. SUNRIDGE MANAGEMENT have a long line of complaints from a lot of people. This company is one of the worst. Stay Away
Business response:
Thank you for feedback, however we do feel that this a mischaracterization of our company and our hardworking employees. We understand that your son resides at a community that we manage, and he is experiencing an issue in his home. At this time, the interior repairs will be completed when the roofer has replaced the missing vent. A roofer has been scheduled to repair the area where a leak occurred. The flooring vendor has also been scheduled to replace carpet on this coming Monday. Our onsite management team will continue t... read more
This company don't care about the tenants well being it's only about how they feel if they like you , you have a place to stay an if they don't they will lie to evict you. I m currently living in DESOTO RANCH APARTMENTS an I'll say this is the biggest mistake I've made by moving here, I moved in 09/4/2020 my 11 year old son was involved in a hit an run by another resident on 09/09/2020 while riding his hover board, not only did the lady file to even apologize but I am now being evicted I recently found out that the resident ... read more
Business response:
Eviction has been filed and granted for Desoto Ranch against Ms. ***** for a variety of severe lease violations and violations of the law, including theft, tampering with US Postal Service, brandishing a weapon, and destruction of private property. These violations are breaches of the lease contract that resulted in the eviction. We wish the best for Ms. ***** in the future at a different community.
No hot water for 9 days it comes on Easter and is off the next day and has been since i wrote this. I am 66 years old with serious health problems and when you ask about the hot water they become confrontational and threatened me. The police came and i filed verbal threat charges and along comes the same officer saying now they want to file charges on me a 66 year old man with a pacemaker and quadruple bypass i have trouble walking much less threatening 2 young maintenance men. The prior Mgr. was terminated for stealing and ... read more
Business response:
We are saddened by this mischaracterization of our team and community. Our primary goal is the comfort and satisfaction of our residents and we regret that you have not felt this was the case. Bella Oaks and Sunridge Management apologies to their residents about the unforeseen delay in having the hot water restored. Please know that they have been diligently working on correcting the problem until then please use the dishwasher in your home to sanitize your cookware and dishes. It is also very unfortunate that your son did n... read more
I have dealt with apartments before but this tops the height of being BIZZARE. The level of incompetence and outright greed is appalling. If they can't spare enough money to train and re-train the employees and the one-man corporate Stacey Y** or Stacy Y**, the obtuse manager Danielle R****** and ignorant ex-employee, Nataly M*******, then people will keep losing money. What's the essence of going month-to-month when these unlettered trio claim I didn't give a 60-day notice. I went into the office in June and specifically as... read more
Business response:
Ms. ****** was a resident in apartment #4202 at Park Place Apartments. On September 8, 2020, Ms. ****** called and asked to speak to a former employee; she was informed the employee no longer worked for the company. She then stated she was to turn in keys that day and that she had provided a Notice to Vacate to the former employee. We informed her that we did not have a 60 day notice to vacate listed and she told the office that the notice was sent via email. The staff searched the sent emails from the account and were only ... read more
Frequently asked questions about Sugar Mill Apartments
How is Sugar Mill Apartments rated?
Sugar Mill Apartments has a 3.3 star rating with 244 reviews.
When is Sugar Mill Apartments open?
Sugar Mill Apartments is closed now. It will open on Monday at 9:00 a.m.
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