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Sugar Mill Apartments
- Apartments
- Addis, LA
About this business
Location details
6795 Belle Vale Dr, Addis, LA, 70710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If I could give no stars i would. This group does not deserve even a 1 star. My roommate and I live at the Southside Apartment location in Brownwood TX. We moved in right before Sunridge took over management and had a great experience. Once Sunridge started managing our leasing office manager, maintenance, and all grounds keepers quit. Our new leasing office manager does NOT get anything taken care of! we have had a roof leak since the really bad freeze here in Texas back in February of 2022. When I called the office about t... read more
Business response:
Hello ********, we apologize for the inconvenience and delay of work in your home. A bid was completed and the contractor is delayed as they are booked up. The air-conditioning service technician is scheduled for June 14th. We will continue to provide you and your roommate the best service we can. Thank you and have a great day.
I live at upper e in dallas Texas and I must say this complex and management company are a joke. The day i went to check this place out I was told not turn on the water until I signed and paid the deposit. So I signed and got everything done to make it my place and when I went to take a shower the ceiling started leak. I called for over a week until someone came by and all they did was put a little duct tape over it a week later it was leaking again and took more weeks until someone came out and fixed it but they did a terri... read more
There is a reason Sunridge has a 1.05/5 on BBB. I gave verbal notice of my lease ending after they told me my month to month rates are going up by $500/month on a 1 bedroom apartment. After 1.5 months they sent me a bill ahead of schedule for the following month. The manager, Amber, told me she remembers that conversation, but it doesn't matter because I didn't submit my request in writing. She never told me i need to submit the request in writing and even acknowledged that I did tell her about my 2 month notice to end my le... read more
Business response:
There were three instances where Mr. ***** was informed that a written notice to vacate was required by the lease agreement. The first notice he received was his renewal notice which was posted 65 days before his lease ended on 2/28/22. His renewal notice stated we need a 60 day written notice if he wished to end his lease. The second contact was made by the leasing office with him was in February 2022. Leasing management called him to inform he still has not signed his lease. Mr. ***** stated he planned on going month to mo... read more
Horrible service and customer service at the Retreat at Horizon Hills in El Paso, TX, thought for the money I would be spending I would have excellent service. Went and left a deposit and signed contract in Sept. was told I would be moved in Dec and here we are April and still nothing. They stated to me there is no material or workers willing to work. AND on top of that, I stopped by to check on status and was shown a model of the "apartment unit" I signed and paid deposit for... was taken to "my unit" and it was significant... read more
DO NOT RENT FROM THIS MANAGEMENT GROUP!!!! LIES LIES LIES - ONLY CONCERNED WITH THE BOTTOM LINE! HAVE LIVED THERE FOR 3 YEARS AND THEY RAISED MY RENT AT A RIDICULOUS RATE, AND DID NOT GIVE ME THE FULL 60 DAYS NOTICE OF THIS RAISE AND MY OPTIONS, SO I HAD NO CHOICE BUT TO RENEW UNLESS I WANTED TO BE PENALIZED. I HAVE THE PAPER, THEY GAVE ME 42 DAYS. THEN WHEN I WENT TO SIGN THE LEASE THEY SAID THE 8 MONTHS WAS NO LONGER AVAILABLE SO IT HAD TO BE A 6 MONTHS LEASE. NONE OF THIS WAS WRITTEN IN THE LETTER, NONE OF IT!!!!!!! SINCE... read more
Business response:
Hello Ms. ***** thank you for taking the time to write a review for the property Grand Fountain. We understand rent increases are not appreciated and we would not do it if not absolutely necessary. We appreciate the fact that you have been a long term resident and from 2019 to August 2021 your rent remained the same. Rents in Richmond jumped 19% last year alone, and your manager has you still well under the average rent for Richmond. Please note we do appreciate you and hope you continue to enjoy your home at the Grand Fount... read more
Failure to make up stairs neighbor follow lease agreements. Kids running, jumping thur out the day. Furniture been dragged across the floor late at night, you never get Any sleep. When you call to complaint manager Avoid your phone calls ,you leave a message they never return your calls. Where is the quiet time all tentative should be made to follow the lease agreements they signed.
Business response:
Sunridge Management would like to assist Ms. ****** with her noise issue but are unable to because she failed to put where she lived at.
horrible management . pest is unbelievably everywhere , in the lights , in the carpets , in beds , food , cabinets , jours .
Business response:
Sunridge Management would love to assist Ms. **** in having her issues addressed at her community if Ms. **** would email us at *********@sunridgemanagement.com what community she resides at and her home apartment number.
My brother lived at Abode Red Rock (Sunridge Management Group parent company) in Las Vegas for over a year. He suffered from mental illness and was evicted during the moratorium on evictions - in May of 2021. He hadn't paid rent in almost 3 months. He lived on the street for 6 weeks. He collapsed and passed away from heat stroke on a 115 degree day in Las Vegas on June 17. His internal temp was 106.5 degrees. Before his passing and after, the office staff was incredibly difficult to deal with. In 3 months I had spoken to 8 ... read more
Business response:
Hi **, we are deeply saddened to have learned of your brothers passing and would not want that to happen to anybody, resident of Abode or not. All through the pandemic, we have shared through our mobile app and in direct conversations numerous resources and places offering assistance to everyone, our residents included, and assisted many residents in filing for rent relief assistance. We cannot file those forms completely without the participation of the resident(s) affected, however, and cannot force them to file for assist... read more
October 17, 2021 There are already two strikes against me, and to continue enduring constant harassment and discrimination by the leasing office here at ************************* managed by Sunridge Management Is appalling. The numerous nights of insomnia, the fear every time that someone knocks at my door, fearing It is Rosie C****** or one of her henchmen that she has directed to our apartment to pick on and harass us. As a black woman I know that racism exists, as a trans woman I know that transphobia exists, but exist in... read more
Business response:
In response to Ms. *********** filing of this complaint, we disagree and deny all claims that she has made against the ***** ******** team members individually and the management company as a whole. We adhere to the highest standards of managing the ***** ******** community and comply with all fair housing laws. We acknowledge Ms. *********** concerns and are working to address them.
Frequently asked questions about Sugar Mill Apartments
How is Sugar Mill Apartments rated?
Sugar Mill Apartments has a 3.3 star rating with 244 reviews.
When is Sugar Mill Apartments open?
Sugar Mill Apartments is closed now. It will open on Monday at 9:00 a.m.
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