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Subaru World of Newton
- Newton, NJ
About this business
Subaru World of Newton offers new and Certified Pre-owned Subaru vehicles, quality pre-owned inventory, unbeatable prices, and top notch customer service!
Location details
84 Hampton House Road, Newton, NJ, 07860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was very pleased with my service on my Subaru today. Everyone was very courteous. Thank you
Business response:
We're delighted our team welcomed you with friendly assistance. Many safe and happy miles from all of us at Subaru World of Newton! Ted Higgins - Service Manager - (973) 579-5000
I called about tire pressure lights not going off and was told I could bring the car in right away. I did, and everything was fixed in about 20 minutes. Thank you.
Business response:
Pat, We're so pleased that your experience with all of us at Subaru World of Newton went seamlessly from start to finish. Have a wonderful day! Ted Higgins - Service Manager - (973) 579-5000
They’re very professional, courteous and customer friendly. I was very happy with Julian, the technician that serviced my vehicle. They are also very good at keeping you informed on their progress.
Business response:
Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with Julian and the Subaru World of Newton team. Drive safely, and we hope to see you back again down the road!
Why were my tires inflated to 36 PSI? Subaru calls for 30 PSI. Guess you want to sell tires and shocks. Think I’ll get my service elsewhere next time.
Business response:
I'm sorry you're unhappy with the service rendered. I want to look into this and gather some more information so we can work to improve moving forward. Please give me a call as soon as time permits - it will be difficult to determine your contact information from this review. Best, Ted Higgins - Service Manager - (973) 579-5000
The advisors are always friendly and knowledgeable. Work is done in a timely manner. Convenient online scheduling.
Business response:
Wendy, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Subaru World of Newton team. Drive safely, and we hope to see you back again down the road!
Great communication from Steven. He was able to help with an additional issue not related to the recall.
Business response:
Jenny, thank you for the great review! We are glad to hear that you had a successful service experience working with Steven. Drive safely, and we hope to see you back again at Subaru World of Newton!
I had a wonderful experience at the dealership they did my service explain to me what I needed and told me when would be a good time to get the additional service needed everyone was so courteous and great thank you
Business response:
Thank you for sharing your experience! We appreciate your business and we hope to see you again at Subaru World of Newton. Have a great day!
Service advisers are great BUT the wait time for a simple oil change are always over an hour every single time! It’s ridiculous.
Business response:
I'm sincerely sorry our wait times have been a disappointment. I will make a note of this review as we're always looking for ways to improve our care, but if you'd rather discuss it, please feel free to get in touch with me directly. I hope we can regain your confidence down the line. Best, Ted Higgins - Service Manager - (973) 579-5000
Michael Fernandez was amazing! He made the whole process easy and fun. Subaru World of Newton has a new customer for life.
Business response:
Thank you for your great review of Michael and the team! We appreciate your business and we hope to see you again at Subaru World of Newton. Safe travels ahead!
Frequently asked questions about Subaru World of Newton
How is Subaru World of Newton rated?
Subaru World of Newton has a 4.6 star rating with 1,750 reviews.
When is Subaru World of Newton open?
Subaru World of Newton is open now. It will close at 9:00 p.m.
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