This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Subaru Service
- Automotive
- Virginia Beach, VA
About this business
Location details
2629 Virginia Beach Blvd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have purchased four vehicles in the last 5 years from RK Subaru great experience. Now service department is not the same. They don’t care about retaining customers and the Service Manager only made things worse. The Dealership will suffer at this rate if not addressed. All I want is a Dealership that actually acts like they care.
I have owned my Subaru for a little over two years and have always received excellent customer service when bringing my car in for service! The advisors aren’t pushy with add-on services, they keep you informed about what’s going on during the service process and are quick to check you out when done. They have comfortable chairs in the waiting room and it’s cool and quiet.
Scheduled an appointment to do an oil change and diagnostic for TPMS light. They said that 2 sensors had gone bad and that my extended warranty would only cover the 2 and I'd have to pay the deductible of 100$. Cool. No problem. After spending 4 hours at my Scheduled appointment with a toddler and baby. I finally get my car back and I start to drive home and guess what. The TPMS light comes back on after 10 minutes of driving. I called the service center and the lady on the phone said all the service representatives were bus... read more
William Link is the best for all your service needs!!
I won't speak for the sales department, but the service department of this location was a nightmare to deal with from start to finish. They originally contacted me to schedule an appointment for a recalled part from Subaru. Since I was already coming in, I decided to get some preventative maintenance done with them (alignment, oil change). Once I got there, I was told that the parts for the recall were not available and they would not be able to perform that service, which remember, they called ME to try to do. At this point... read more
Frequently asked questions about Subaru Service
How is Subaru Service rated?
Subaru Service has a 3.4 star rating with 17 reviews.
When is Subaru Service open?
Subaru Service is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com