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Subaru Lakeland
- Automotive
- Lakeland, FL
About this business
Location details
5212 Florida Ave S, Lakeland, FL, 33813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Person I had an appointment to see was a no show. completely burned off early. I was preapproved with a financer already for something with money down and no trade in. and the youngster they had with me tried to strongarm me and was insulting. did not even want to look at the preapproval
Business response:
Thank you for taking the time to share your feedback. We always strive to provide high-quality hospitality for every guest, and I am deeply concerned to hear that your recent experience did not reflect those standards. We take accusations of high-pressure or disrespectful behavior very seriously, as that is completely contrary to how we do business. I would appreciate the opportunity to speak with you directly to get more details and resolve this. Please feel free to reach out to me directly at jesse.mcginnis@austinsubaru.co... read more
Wonderful dealership to work with.
They wanted me to make an appointment, and when I got there, and when they asked, I told them I am not buying this week, or for a few weeks, they wouldn't let me drive the car !!!! I wasted time, and made an appointment for this ???!!!! Not to mention, their asking price was almost as much as a new one. I won't go to that dealership again !!!
Ming was great. We drove three hours to see this car. Once we test drove it, we knew we would buy it. During our test drive, the SRS light popped up. Because we had limited time, and we wanted to leave Fremont before traffic hit, Ming rushed the car to the Acura dealership across the street to diagnose the issue. They weren’t able to fix it, but they made arrangements with our local Acura dealer to fix the issue. It was seamless, and they handled everything from diagnostics to payment. It was worth every minute of our drive ... read more
This was the first vehicle I saw and test drove during my search, and I liked it. I made an offer about a week later, but was asked to put down a $1,500 holding fee, which I wasn’t comfortable with. There was minimal follow-up from the dealership, and when I tried to complete the purchase online, the price didn’t match what I had been quoted. It didn’t feel like there was much effort to actually move forward with the sale, so I decided to continue shopping elsewhere.
Business response:
Kay, we appreciate your feedback and are sorry to hear about the miscommunication during your sales process. We aim for a seamless buying process, and it seems like we fell short in this instance. If you would consider giving us another chance or want to discuss this further, please don't hesitate to reach out. Thank you, Bob Ferguson - Sales Manager - 317-705-7875
Good dealer
Business response:
Hi Ramin, we really appreciate your positive review! Feel free to stop by if you ever need any more help.
Did well, had a great sales person .
Business response:
We are so happy that our Tri-City Subaru team delivered an excellent experience. Thank you, Patrick!
Dave was great!
The process is going on
Business response:
We appreciate you reaching out to share this update, Emmanuel. Our team at Tri-City Subaru is here to help every step of the way!
Frequently asked questions about Subaru Lakeland
How is Subaru Lakeland rated?
Subaru Lakeland has a 4.8 star rating with 4,331 reviews.
When is Subaru Lakeland open?
Subaru Lakeland is closed now. It will open tomorrow at 8:00 a.m.
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