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Stuff Etc is a consignment service operation that is dedicated to providing consignors the best return on their merchandise, while providing buyers with quality, low cost shopping. Considering both the consignors and buyers as our customers, everything we do at Stuff Etc is focused on complete customer satisfaction.
906 E 1st St, Ankeny, IA, 50021, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
This place provides RARE stellar customer service! I have asked numerous questions over the many months since I have discovered this gem! Each time my questions were answered thoroughly and with genuine friendliness. Molly has gone ABOVE and BEYOND for me more than once. THANK YOU!
Business response:
Thank you for the recommendation Reahnna. Glad we could help.
Love finding the deals and even better deals on the markdown stuff! �
Business response:
Thank you for choosing Stuff Etc!
I've had a beyond excellent experience with Stuff Etc so far! I'm under a deadline of moving and I only heard about selling my stuff through Stuff a week before I'm scheduled to move. I went in to talk about my options. I mainly dealt the store owner Ben who was incredibly accommodating to my needs when really there was no reason and wasn't his responsibility to do me any favors. Even though the store had a full schedule of pick-ups he still made time to fit me in last minute. Ben and the few others I had small interactions ... read more
They won't take name brand things but take in rags. They claim to only take working things but i bought something i got home it was not only broke but they refused to refund my money so buyer beware on anything electronic.
Business response:
Amy, I apologize for your experience with our store. We take pride in our name and want to make sure we are always taking in quality items for our customers. If ever you question an item bring it to a staff members attention and we can take care of the item. Sometimes mistakes are made but we don’t want those torn or stained item on our floor either. As far as the electoric item being broken, we do have a 24hr return policy on all electronic items. Definitely give us a call if you get home and something isn’t working. We can... read more
While while the quality of items here are pretty good, the management is awful. Super rude, not only to me, but to the workers as well. I’ll happily pay full price for a sweatshirt to not have someone yell at me and a staff member because I accidentally brought 7 items into the dressing room when the limit was 6. I left with the worst taste in my mouth and I am definitely not going back
Business response:
Ellie, We apologize for the experience you had at our store recently. It is certainly not our intent to make our customers feel unwelcome in our store nor to make our employees uncomfortable working at our store. We will address the situation with our staff member and make sure that it does not happen again for any other customers. Thank you for bringing this to our attention. If you have any other concerns please feel free to contact us at the store directly at 515-964-4444.
I have been shopping here for along time. Ben, Steph, Molly, Chris, sam, Amanda..... all are wonderful. Great products! Fun to consign and shop with credit! Ive furnished most of my home with stuff from here!
Business response:
Thanks for the kind words Michelle!
Loved working there, great people, Ankeny has made many amazing improvements that created a better place to shop and consign. Any issues with my consignment came from shoppers who decided to swap tags or simply try to get away with stealing. However, most of those problems have been solved with new tactics and employee duties. Would recommend!
Business response:
Thank you Taylor for your kind words!
Stuff Etc has a 3.8 star rating with 630 reviews.
Stuff Etc is open now. It will close at 8:00 p.m.
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