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Studio Optix
- Laser Eye Surgery/Lasik
- New York, NY
About this business
For 30 years, Studio Optix provides exceptional eyecare and outstanding eyewear in the heart of midtown Manhattan. Recognized internationally as one of the best glasses selections around.
Location details
63 W 49th St, New York, NY, 10112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Glasses! – I am a 1st time wearer of glasses and finding the right pair for my face was important. I went to a few places in NYC, but this by far was the best place because they have overall a wide variety of unique frames. I get a lot of compliments wearing my new frames.
Rude staff, small store, hard to browse frames – I went here b/c they are supposed to have an awesome frame selection, and are in my VSP network. However the frames are all in drawers, making it hard to browse. A staff member was hovering over me, not letting me open the drawers on my own. When I asked to try on frames, I felt like it was an inconvenience. I asked if there were any frames in bold, unconventional colors...I was told that the store "needed to keep up to date in color choices." In other words, I was asking for ... read more
Good People – I have had a dry and red eyes problem for a few months now. I mentioned it to Dr. Cassel during my last visit. He was very patient with me and took the time to explain the problem. He then recommended a special drop and to switch from contacts to glasses. Its been a couple of days now, and my eyes don't feel irritated anymore. So I would say I had a great experience with Dr. Cassel. His staff was very friendly as well. They helped me find a great pair of glasses that fit my face shape. I was a never an eyeglass... read more
the most stressful, unpleasant experience imaginable – I never bother to review ANYTHING online, yet my dealings with these rude, dismissive people have been so awful that I have to speak up--every time I have to call them they are brusque, officious and rude. I finally asked to change my prescription to another optical store and they were incredibly nasty even in that process. DON'T PUT YOURSELF THROUGH THIS!
Great People, Great Frames, Great Service – I just moved from California to New York City to work for JCrew and asked a few of my co-workers for optometrist recommendations. A few of the girls highly recommended Studio Optix, but after reading some of the reviews on here and on yelp I was a little bit skeptical. Regardless, I made the appointment and ended up having the best customer experience ever. Dr. Cassel was very kind and patient, and walked me through the entire eye exam process. Afterwards, he introduced me to Sandy... read more
Studio Optix Deserves 6 Stars!!! – My four year old daughter woke up last Saturday morning with her right eyelid completely swollen. She was crying hysterically from the pain and I called Studio Optix immediately. Unfortunately, an optometrist wasn't scheduled to be in the office that day, but after explaining the situation to one of the staff members she said she would personally call Dr. Cassel and inform him of the situation. About 5 minutes later, I received a phone call from the Studio Optix staff member and she told me... read more
They are so RUDE! – I got glasses from them a year ago. I went back to get a new pair of glasses this year. You have to wait forever for someone to come help you. They don't like you to look around by yourself. The women who wait on you are so incredibly rude. They have no personality, they make you feel like you are really imposing on them to try on any frames. They have such attitude, they are despicable. It's unbelievable that a store could stay in business with such a lack of customer service. I will NEVER buy glasses fr... read more
Beware of Dr Cassel and his staff – his email or calls, his staff worker Sandy will do the same. I was fitted for custom contacts a few days ago when I got home I was a bit confused because I felt Sandy order the size lens different then what Dr Cassel agreed on. When email them asking to please email me or call me before going through with my order. They never bothered to email or call me back. I decided to give Dr a call early this morning at 8 am because he would be in very early today. He picked up the phone upset and ru... read more
Disappointed long-time customer – I have trouble giving Studio Optix even one star. Our family has been a longtime customer of this store and yet treated in the most unprofessional way. They do not stand behind their products. My Husband had the arm to his eyeglasses break twice in the same spot during the warranty period. Yet they would not assist in any manner and wanted to charge twice the amount they quoted on the first repair to make the second repair. This is not the first problem we have had with their products. We wi... read more
Frequently asked questions about Studio Optix
How is Studio Optix rated?
Studio Optix has a 4.7 star rating with 407 reviews.
When is Studio Optix open?
Studio Optix is open now. It will close at 6:00 p.m.
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