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Strongsville Dodge

3.9

About this business

Location details

15303 Royalton Rd, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9215 reviews
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Chuck Mehozonek's profile image
Chuck Mehozonek 
11 years ago

Can you explain why I was charged for the oil change on my 2014 Traverse? "For most 2014 vehicles, Chevrolet, Buick and GMC dealers will complete an oil and filter change, four-wheel tire rotation, and conduct a 27-point vehicle inspection based on what’s called for in the vehicle owner’s manual maintenance schedule and oil life monitoring system." 

Business response:

Chuck, I just spoke with our service director, he was unable to find a 2014 Traverse under your name. Can you message us with the name the service was done under or with the VIN of the Traverse you had serviced? Thank you! 

Dominic Tamburro's profile image
Dominic Tamburro 
11 years ago

Well the transmission issue that you guys ignored and basically told me It was normal turned out to be a serious issue I am glad your service department is interested in doing there jobs and paying attention to your customers concerns apparently this is how you treat customers who spend over 30 grand on one of your vehicles the better business Bureau will be notified 

Julia Berisha-Greer's profile image
Julia Berisha-Greer 
11 years ago

Customer service is horrible. They are cold and don't return phone calls. Their Certified Preowned vehicles are junk. I've had my 2010 Terrain for less then 2 months and this is the 3rd time I am sitting here getting work done on it. 

Gregg Allyn's profile image
Gregg Allyn 
11 years ago
Janelle Kelly's profile image
Janelle Kelly 
11 years ago

I got my car detailed here a few days ago and they did a WONDERFUL job!!! They didn't miss a single spot! It was like driving a brand new car again! I love it!!! Thank you!!! 

Ashley Almady's profile image
Ashley Almady 
11 years ago

Staff was amazing, I love my new car! Thank you! 

Jason Bowman's profile image
Jason Bowman 
11 years ago

Strongsville Serpentini is one of the worst money hungry dealerships, they have to make every single penny they can in profits or "no deal". SMH greedy salespeople & quite ignorant & rude too! I hope your business fails badly!!! 

Jesse White's profile image
Jesse White 
11 years ago

I liked your page and would mean so much and change a lot if I won the Comaro! I would give it to my dad who sold his 69 z28 Comaro for siding and a roof on our house. It sucked selling it for when it was like his first car. 

Lindsay Quiring's profile image
Lindsay Quiring 
11 years ago

Fabulous buying experience! Tom Hetzel is the best! 

Frequently asked questions about Strongsville Dodge

How is Strongsville Dodge rated?

Strongsville Dodge has a 3.9 star rating with 215 reviews. 

When is Strongsville Dodge open?

Strongsville Dodge is open now. It will close at 6:00 p.m. 

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