Stephanie H on BBB
10 months ago
01/21/2022, 06:28 AM
Well, I left a review about Jacie F**** on 1/7/22. She is horrible at communicating. I have to say I will be retracting the previous five start vote. Since she received my last vote she has not communicated with me at all regarding the house we leased. I sent her numerous emails and even left several voicemails. NO RESPONSE. We had to go look in the neighborhood to find out about mailbox keys and other information that is needed prior to move in. Horrible communication from her and her fellow employees she works with. There was no water in the master bathroom shower and the oven that is supposed to be fitted in the slot was popping out. It doesn't meet inspection code. Garage is not complete & has wires being showed throughout the garage. The garage also has water damage not knowing if there could be a possible termite infestation in the summer to come. I addressed this before our move in and she has not replied. I even sent an email to Brittany M******* who supposedly acted or signed for the landlord and still no reply. WORST COMPANY EVER!!! If there is any issues moving forward I am definitely going to be documenting / Videoing all issues. My advice - get an attorney just in case like I have done. Hoping I have a smooth rental year with this company. However, if they don't do their job as expected as they advertise- I WILL SEE THEM IN COURT NO DOUBT. And trust me - I will follow suit.
On another note, I do not recommend this company at all. Get yourself a realtor who is an actual entity to help you with your rental needs regarding housing. Do not go with Rently or Streetlane - you will be disappointed with communication and possible problems with the house you rent. I will never do business with this company ever again. Jacie F**** you should be fired after the stunt you pulled for a five star review. It was my fault for giving it to you before we actually moved in. You do not deserve it one bit nor does this company.