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Strasburg Rail Road Co
- Hospitality
- Ronks, PA
About this business
Location details
301 Gap Rd, Ronks, PA, 17572, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our family goes two to three times a year. We absolutely love it!
Way over priced for a very boring, uneventful experience. We were on the Night Before Christmas train- Years ago we rode the Santa train, and that was a lot of fun. Wont be back after this last one.
Business response:
Hi Lisa, We regret to learn you felt our Night Before Christmas Train was disappointing. As you mentioned, we do offer several different Christmas-themed trains, each distinct from the other. The Night Before Christmas Train is an evening steam train ride featuring the reading of the classic Christmas Eve story by Clement C. Moore, while our Santa's Paradise Express is a festive daytime steam train ride on which Santa greets each family unit on board. We have a great many guests who enjoy both events, and we appreciate that ... read more
I would like to suggest to have the option of refunding tickets or giving an exchange for bad weather. We can't control the weather. Today it snowed and the roads are awful and icing. It took me 2 hours to get home. I live in MD. You would think if we drove safely tonight to attend the night before Christmas train we would miss it. What happened to safety first and caring for other people. Instead no refunds or exchanges but drive "safely". We are all human and companies today need to realize uncontrollable events happen. If... read more
Business response:
V, We understand your frustration. We do frequently work with our guests to find resolutions for unforeseen circumstances such as today's snow. Have you contacted our customer team? Please message us here on Facebook or email us at srrtrain@strasburgrailroad.com. Thank you!
Best mini trip ever!!!! Took my 29 year old daughter, 7 year old grandson, and my husband. It was the first snowfall of the Season so that doubled the pleasure! So much fun and things to do and although really crowded...it wasn't crowded....if that makes sense. No wait time for all of the extras that come with the admission price. We all enjoyed it so much....Santa showed up, carolers went from train car to train car and musicians did the same. Beautiful snow covered countryside. Perfect!!!!
Great day on the Santa Train, enhanced by the snow!
Had a wonderful experience on the Christmas train
Strasburg never fails to disappoint! Love going there! I recommend going there especially when they have two or three engines fired up and running, as like my friend Alex and I did yesterday! There's plenty of activities there to do for just about all ages! And don't forget to visit their unique railroad display museum, just across the street from the train station!
Took my grandkids on “The Night Before Christmas” train & it truly was a memorable experience for us all! The staff was courteous, helpful & attentive to the children. My granddaughter is almost 3 and my grandson is 12. Despite the age difference they both had a great time! My grandkids enjoyed hearing “The Night Before Christmas” being read, singing Christmas carols, and even having milk & cookies! Also loved the fact that a portion of the ticket sales goes to charity!
This is one of my favorite places ever. I remember my parents bringing me here when I was a little kid, and I still go visit when I can.
Frequently asked questions about Strasburg Rail Road Co
How is Strasburg Rail Road Co rated?
Strasburg Rail Road Co has a 4.7 star rating with 7,448 reviews.
When is Strasburg Rail Road Co open?
Strasburg Rail Road Co is open now. It will close at 6:00 p.m.
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