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Experience Woodbridge apartment living at its finest. Our pet-friendly community offers a resort-style pool with tiki bar, cyber cafe, business center, fitness conditioning club and more!
15001 Potomac Heights Place, Woodbridge, VA, 22191, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 2:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | 8:30 a.m. to 5:30 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter Oh yeah, it’s a great place to live. But as with any living space, there’s always room for improvement. Btw thank you for repainting our lobby downstairs. It’ll look even crispier if the outside could get a touch up. More residents are attracted to freshly painted buildings. It indicates regular maintenance schedules. That’s how I fell in love with stone pointe when I first saw it. I still love it! I can get to any store in less than 20 minutes. Quick access to I-95. Great floor plans and balconiesetc.
Business response:
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stone Pointe! We sincerely thank you for the positive review, and look forward to seeing you again soon! Stone Pointe Management Team
Verified Renter I’ve moved my family into Stonepoint apartments after an extensive search and lived here for a month now. My experience so far has been nothing short of amazing. Every issue provided to the leasing office and maintained has been resolved in a effiecent time frame. Gabby and (her manager name) facilitated a simple and supportive move in process with how quick the paperwork was finalized and my apartment choice. While Aaron and Efrym have resolved every issue we’ve noticed since moving in. Overall we are happy ... read more
Noisy complex with a lot of Pit Bulls This apartment complex is terrible and I can't wait to move out. You can hear every step your upstairs neighbors take and this is especially awful when the people upstairs have children that just run around all day. The complex also doesn't enforce any of their rules. I went to the pool one day and these kids were diving in the pool splashing everyone even though the rules right next to the pool clearly said no diving. The lifeguard just sat there the whole time and did nothing.... Then ... read more
Management Staff is Useless I booked an person tour today visit and when I got there I was told that I could not tour the property because they would short staff because it’s a holiday. What I find crazy was that there were two employees there and not one of them give service me, when they clearly did not have any appointments. Don’t waste your time go to another property where management will make sure they won’t lose a client. Joselle Chatman
Worst Apartment Ever I have lived in MANY apartment communities in my life and this place takes the cake. When we first moved into our 1 bedroom unit there was so many issues. I had to take so many pictures and only 1 got fixed. After calling and calling with getting responses like “oh we will email you” and “yes that will be fixed”, nothing was except a bleach stain in the carpet. They also don’t care about COVID 19, the woman that gave us a tour didn’t wear a mask. Sadly one of our neighbors had a death and for 4 weeks the... read more
Moved in about a month ago Haven't been disappointed - leasing staff is friendly and very helpful; hours meet my needs; amenities are great; maintenance team is very responsive; and the unit has nice finishes. And convenient to 95. Overall, a great living experience, and with the recent change in management, it will only get better.
Do not waste your time ***DO NOT WASTE YOUR TIME*** Management and staffing are terrible. They are never in the office and the hours they are "open" are short to begin with. They never let you know that you have mail. They towed my car because the night I bought the car and came to register it through them, again, no one was in the office. When I called management about it, they told me to park on the street. This being said, they wanted me to park on the street during the night while I have a 4 month old with me. I don't re... read more
.............things are a mess here!!! Lost check for rent!!! Feb. 2018Rent Than they find the check in their pile of not correctly written check pile (They had the check the whole time, they look at me dumb faced don't know where the check is in their office) Until 15 days later, I get a letter to pay rent & pay late fees & move) ........now the check does have the tenants name & address printed on check. Oh no they cannot be bothered with picking up the phone & calling so one can return to their office to make corrections.... read more
Business response:
Hello, Thank you so much for this feedback. I went directly to my staff for more clarification. First, I want to say I am so sorry for any confusion. The check was not lost, looking at the check the written dollar amount did not match the numerical dollar amount and the bank will not take the check if it does not match. I did see where the APM email and called several times for the correction of the check. You also stated we do not have a website. We do have a website and you can post your payment online if that would be eas... read more
I wish I could give ZERO stars!!!! If I could give ZERO stars I would. RUN as fast as you CAN and FAR FAR AWAY! I was originally supposed to move on Monday 8/28/2017. (I still have not moved into the apartment due to circumstances out of my control but because of the POOR POOF Property Management, first, my fob didn't work, secondly only one apartment key worked, the apartment itself had not been cleaned once so ever after the last resident moved out, the there was no door stop behind the front door, there was incents stuck ... read more
Stone Pointe has a 3.1 star rating with 174 reviews.
Stone Pointe is closed now. It will open at 8:30 a.m.
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