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Stone Pointe
- Residential Leasing
- Woodbridge, VA
About this business
Location details
15001 Potomac Heights Place, Woodbridge, VA, 22191, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 2:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified Renter We have only been in our apartment for less than a month, but we are thoroughly satisfied with Stone Pointe thus far. We feel like we made a good decision moving here, especially after visting and touiring many other properties in the area.
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying your new home at Stone Pointe and that our community stood out among your options. We’re grateful you chose to call Stone Pointe home and look forward to continuing to exceed your expectations! Stone Pointe Team
Verified Renter This comment may be shared for marketing purposes. Stone pointe is a 10/10 would recommend. The move in was easy and fast. I went to see the complex and fell in love. I applied the same day and got approved the same day. Gabi in the main office had been helping since day one she is great and responds in a timely manner. I did have a few things that needed to be fixed and Dennis came and fixed everything in the same day. He also helped me move a peice of furniture to my apartment. He was kind and very helpful.... read more
Business response:
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stone Pointe!
Verified Renter Building looks nice from the outside but inside not so much. Carpets in halls are badly stained & different smells on every level.
Business response:
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.
Verified Renter Nice apartment units but building maintenance needs more attention. I have heard it’s under a new maintenance contract so I’m hoping things work out for us all. The staff are very professional and nice, property management team and the new maintenance staff. Appreciate all they’ve been doing to assist the residents.
Business response:
Hi there, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Renter I have lived here for a little over a month and the service from the office to the Maintenace has been amazing!! Thank you all!
Business response:
Thank you so much for your kind words! We are thrilled to hear that your experience with our office and maintenance team has been amazing. We are committed to providing excellent service and are glad to know that we are meeting your expectations. Please feel free to reach out if you need anything else. Stone Pointe Team
Verified Renter The building stinks & is dirty… the buildings front door lock goes in and out. It doesn’t always work. Trash doesn’t always get picked up when it’s supposed too. Maintenance will enter your home & try to enter bedroom when there is no answer (was sleeping).
Business response:
We’re sorry to hear about your experience. We’re actively working to address the concerns you’ve mentioned and appreciate your feedback. Please feel free to contact the office so we can assist you directly. Stone Pointe Team
Verified Renter The move in at Stone Pointe was quick and easy. The office team was so helpful during the process and the apartment is amazing. Love it here and plan to stay awhile. :)
Verified Renter I have been here for only a week, and I love it! it is very quiet, and everyone seems to be very friendly. Would recommend any one to come join the community. No issues so far.
Business response:
Hi, your review about Stone Pointe made our day! Thanks so much for taking the time to write. It's our pleasure to assist! Let us know if anything else comes up, and take care.
Verified Renter Stone Pointe is a great community minus the surrounding area with the loud cars, etc. Living at Stone Pointe, itself, is a wonderful experience. I’ve been here for over 4 years and the only real problem I have is why the pool has no chaise lounges is they advertise it as a “resort style” pool. The maintenance responds quickly and the leasing office tried to handle each issue expeditiously in most cases. The loud cars in and around Woodbridge has no reflection on the professionalism of the Stone Pointe communi... read more
Business response:
Thank you for your kind words and for being a valued resident of over four years! We’re so glad you’ve enjoyed your experience at Stone Pointe and that our team has been responsive to your needs. Your feedback means a lot to us, and we’re always here if you need anything. We appreciate you taking the time to share your experience!
Frequently asked questions about Stone Pointe
How is Stone Pointe rated?
Stone Pointe has a 3.2 star rating with 200 reviews.
When is Stone Pointe open?
Stone Pointe is open now. It will close at 5:30 p.m.
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