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Steven Toyota
- Car Dealers
- Harrisonburg, VA
About this business
Steven Toyota in Harrisonburg, VA is your go-to dealership for new Toyota and used vehicles. We also serve Staunton, Waynesboro, Charlottesville, and the surrounding areas. You can count on Steven Toyota for a warm welcome along with great service. We prioritize the customer experience. So when you visit our Toyota dealership, or you shop on our website, there is always someone to help you.
Location details
2970 S Main St, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 7:00 p.m. | |
| Tue | 9:30 a.m. to 7:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 7:00 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
It was a great experience. They did respond back.
Business response:
Micheal, your kind review warms our hearts! Thank you from the Steven Toyota Team.
Everybody we talked to there was really nice and very helpful. Would highly recommend them
Business response:
Hi Noel, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day! Steven Toyota in Harrisonburg
He was very helpful and to the point.
Business response:
Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Steven Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Steven Toyota
I took our 2023 Toyota Tacoma to be checked out due to clinking noises from suspension. I was told I would have to sign a paper for a diagnostic test I would have to pay for if it was not a warranty issue. I do not know a whole lot about vehicles so I signed it which I would have to pay it if it was something we damaged in suspension. They informed me they heard no adnormal noises and proceeded to tell the new Toyotas had issues with noisy suspensions.When I informed my husband his first comment was why did they do a diagnos... read more
Business response:
Once any person arrives into the service department with a concern our responsibility is to diagnose the issue and report the concern to the consumer. The service department did exactly this. I am sorry this customer disagrees with the outcome. We are also very motivated to be a part of the solution.
A sales rep contacted me but never made it to the store to test drive the vehicle. A sales rep indicated the vehicle is up for auction due to some repair expense. Jul 11,2023
I purchased a 2019 Certified Pre-Owned Kia Forte from Steven Kia. I was sold an extended warranty as well. I started having issues with my radio screen and the defrost motor so I called Kia to verify I still had a warranty, they verified, i called Steven Toyota to set up an appointment to have the issues looked at and eventually repaired. It took over 3 1/2 weeks for them to verify I had a warranty! I was given the run around over and over. I was being told they were unable to see the warranty in there system therefore it di... read more
My experience was completely unprofessional and disreputable. I will never go back to this dealership and will advised my friends and family to do the same. Character limit did not support all of the text of my full experience. In short, I was given the smoke and mirrors treatment. I was lured to the lot to purchase a 2021 Ford Bronco that actually never existed. I was passed off to numerous reps that ultimately tried forcing a 2022 Ford Bronco down my throat that was way over my previously established price range. I can hon... read more
Had pre-aproval for a loan from my personal bank the week prior, had the check in hand on Wednesday the second week with plans to pick up my truck that Saturday. I called ahead to the dealership to verify that everything was squared away on Friday for pick up due to schedule changes on my end. When I showed up on Friday with check in hand, they informed me that they had just been told that the truck wouldn't pass state inspection due to the steering gear needing replaced and that part is on back order till the end of June. M... read more
Great experience with Steven Toyota!! My email was answered promptly along with all my questions. Great buying experience.
Business response:
Hello Carla, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Steven Toyota in Harrisonburg
Frequently asked questions about Steven Toyota
How is Steven Toyota rated?
Steven Toyota has a 4.6 star rating with 4,599 reviews.
When is Steven Toyota open?
Steven Toyota is closed now. It will open at 9:30 a.m.
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