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Sterling Optical - Lansdale
- Healthcare
- Lansdale, PA
About this business
Location details
1551 S Valley Forge Rd Suite G, Lansdale, PA, 19446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
f I could give less than 1 star I would. Terrible customer service. From the start, Michelle was on her cell phone while “helping” me find glasses. So incredibly rude. Then she promised and failed to deliver my glasses twice. Her latest new date is midweek next week and I will be shocked if that occurs. It has been 5 weeks. Everytime you call, no one picks up. I left a voicemail. Not returned. I finally had to go in there and she had a single customer there and was filled with excuses about how busy she is. The owner needs t... read more
The manager was extremely rude when I was explaining the situation of why I did not wish to return and I've continued to get reminder calls because of the errors they made 3x to my glasses that I had purchased there she was very disrespectful and hung up on my call.
Overall? They lied and since my case is missing, stole from me. 0 stars, stay away. Have to agree with other reviewers about how bad this location is. The eye exam itself was only cover one eye, which is clearer, 1 or 2, etc. There was no glaucoma test, or anything else. The equipment broke while we were mid exam and we had to change rooms. I order my glasses the day of my appointment. Over a month later I called and was told they were not in, I asked for a call back from whoever handles the orders, but didn't hear anything.... read more
Stay Away. I went to the Lansdale Office on Nov. 11th. I ordered glasses on the 12th of November. It is Christmas Eve and I still have no glasses...6 weeks. I keep getting the run around about my glasses. I spoke to Michelle-total waste of time. I made several calls to find out where my glasses are and nobody returns calls. Like one reviewer said when they do answer they leave you on hold forever (I think they think you will hang-up). I went to the store to speak with someone and had a similar experience as the other reviewe... read more
Frequently asked questions about Sterling Optical - Lansdale
How is Sterling Optical - Lansdale rated?
Sterling Optical - Lansdale has a 2.1 star rating with 15 reviews.
When is Sterling Optical - Lansdale open?
Sterling Optical - Lansdale is closed now. It will open tomorrow at 10:00 a.m.
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