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Steak 'n Shake

3.1

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

1233 Omniplex Dr, Forest Park, OH, 45240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1862 reviews
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Dave Clairmont's profile image
Dave Clairmont 
recommend  Recommended
6 years ago

Awesome place to eat with your family 

Dave Grzebyk's profile image
Dave Grzebyk 
6 years ago

Was there Friday night about 11 our server was awful could not get my order right for nothing it was dirty the guy cooking wasn't even I. A uniform my chili was cold as could be .... some one needed to call the health board on this place ... the male server thought he was a diva prancing around snapping his fingers ... I couldn't even get a fork .. I had two bites and was so discussed I payed the bill left no tip and got out of there... I will never go back there again filthy dirty rotten service #steakandshakeforestpark 

Lee Hamilton's profile image
Lee Hamilton 
6 years ago

Steak. n. shake has good food. however the forest park location totally sux. The wait time and the service is unreal. stay far away if you are hungry ! 

Loretta Campbell's profile image
Loretta Campbell 
6 years ago

garlic steakburger with grilled onions & mushrooms was missing garlic, onions, and mushrooms. To go order brought home. Went back there since no one there would answer the phone.. Manager said they would remake my order. I asked for a complimentary hot fudge sundae ($2.49) while I wait. Manager got an attitude with me saying he was already comping my meal. So I purchased the sundae. The cook asked me my order again, I told him. Got home, sandwich was totally wrong. No garlic, mushrooms, or onions. But slopped with mayo, ketc... read more

Rich Krummen's profile image
Rich Krummen 
6 years ago

Went to pick up the food that was ordered on the app and had received confirmation of a pick up time. Upon my arrival I was told the store was closed. I explained that we had placed the order and he manager said he saw the order and repeated it to me. He said they closed 4 hours prior and there was nothing he could do! He told us to call the number on the app and it was down for technical issues!! This is poor quality and poor management!!! They should have notified us so we could have gone somewhere else since we had a 30 m... read more

Chris Allen's profile image
Chris Allen 
6 years ago

This is the worst Steak ‘n Shake I have even been from the lack of any customer service to employees that are high on something to no one in the place giving a single crap about any customer. I will never be back to this place ! 

Sherry Turner Bryson's profile image
Sherry Turner Bryson 
6 years ago

They have new management in the past 4 months this place has done a total turn around. Best waitress there super fast Cooks super fast service great food you guys got to give them another chance. 

Larain Owen's profile image
Larain Owen 
6 years ago

A little boggled... The last 2 times I have ordered a small chocolate shake it has tasted like chocolate banana... I have even had other people try it and they agree. My past two visits have been 4 months apart, at least. Is there something wrong with us? Do you even serve a chocolate banana shake? 

Chase Chilcoate's profile image
Chase Chilcoate 
6 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.1 star rating with 862 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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