Steak 'n Shake's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Steak 'n Shake

3.5

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

3186 S Dirksen Pkwy, Springfield, IL, 62703, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,434 reviews
Select a rating
Bigalow Duece's profile image
Bigalow Duece 
recommend  Recommended
4 years ago

Food was great as always. And they kept social distancing in place while serving hot fresh food. 

Nita Bartell's profile image
Nita Bartell 
5 years ago
Clifford Glenn's profile image
Clifford Glenn 
5 years ago

What the hell is wrong with this place. good lord help them � 

Teresa Tottleben's profile image
Teresa Tottleben 
5 years ago

Got here at 12:20 ordered our shakes.. after they got to table we ordered our meal.. Waitress messed up the order.. Name was Amanda V.. My husband did not get his food when the rest of us were served.. she said it would be right up.. we left at 1:30 and took his meal to go.. Steak N shake has good food but they seem to NEVER be able to get it right or out in a timely manner 

Jill Colburn's profile image
Jill Colburn 
5 years ago

I don't reccomend going here at all! The night manager/shift supervisor is extremely rude as are some of the other employees. He was all angry at us for apparently taking too long to decide what we wanted. Made a rude comment. One of my family members went inside to complain after an altercation at the drive through and caught them all laughing about it. We had asked for a correction to our order and my husband was pulling out a $5 bill to pay for the bigger size drink when they handed the "corrected" one our the window at h... read more

Fred Garza's profile image
Fred Garza 
recommend  Recommended
5 years ago

A very hospitable place and a great place to eat 

Tressa Krippel's profile image
Tressa Krippel 
5 years ago

Just left restaurant after sitting for 20 minutes without being greeted or getting a drink order placed. Remember the restaurant being fantastic when Steller (parents) ran the business. 

Derek Roberts's profile image
Derek Roberts 
6 years ago

Supposed to be a chili 5way not sure where the rest is 

Shrek Shaughnessy's profile image
Shrek Shaughnessy 
6 years ago

horribly unprofessional Service 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.5 star rating with 1,434 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com