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Starbucks

3.8

About this business

Location details

1203 Murfreesboro Rd, Franklin, TN 37067, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.842 reviews
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Hallie Hicks's profile image
Hallie Hicks 
on Google
3 months ago

Came in and got a “black iced tea” and it was the color of white tea. I’m done coming to this location. I’m used to my black tea being strong and this is weak. In my mind this has been my favorite Starbucks to go to, I used to know everyone’s name and got to know the employees. Now all the staff has changed and do not seem to care about anything. For the past 3 weeks I’ve been coming here they haven’t even had tea, now they finally have tea and yet it looks like this? Every time we come here they don’t have something like ic... read more

Giovana Almeida's profile image
Giovana Almeida 
on Google
5 months ago

I ordered my coffee as a pick up order through the app and when I went in to the store there was a sign saying they are closed for lunch. This was 10h30 in the morning. I asked the Kroger customer service and they said there was nothing they could do. I want my refund. This was so disrespectful and frustrating. 

brittany wick's profile image
brittany wick 
on Google
10 months ago

I came here like a week ago and the really nice girl with the red in her braids made my drink and I am still thinking about it it was that good. I’ve been to literally every other Starbucks in Franklin and Spring Hill since and they all have been bleek in comparison. She deserves a raise. 

Nick Fischetti's profile image
Nick Fischetti 
on Google
a year ago
Kandice Jones's profile image
Kandice Jones 
on Google
a year ago

This location is by far the worst in franklin. The service a year ago compared to now is ridiculous. Today in my drink I'm sure I got served a pound of caramel sauce I'm my venti drink. Pretty sure I just asked for caramel lined in cup not the full cup of caramel. 

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.8 star rating with 42 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open tomorrow at 9:00 a.m. 

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