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Starbucks
- Coffee & Tea
- Philadelphia, PA
About this business
Location details
2399 Cottman Ave, Philadelphia, PA 19149, Philadelphia, PA, 19149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I’ve been coming to this Starbucks faithfully since it opened about three or four years ago, and unfortunately the service has gone steadily downhill. The wait times almost never match what the app estimates for mobile pickup, and it’s become normal to wait significantly longer than expected. While there are a few employees who are genuinely kind and pleasant, far too many are consistently rude or dismissive. They don’t greet customers, they avoid eye contact, and if you ask a simple question, they often act like they didn’t... read more
Rude, just rude. They will talk to you in a condescending tone if you don't know the menu like the back of your hand. If you don't want to do costume service, don't work there.
I went in there today and the girl with the blonde hair at the register had a nasty attitude. The place was nasty on the inside. There were food stains and crumbs all over the tables, chairs, and floors. When it was time for them to call me to let me know that my food was ready the blonde haired girl didn’t say anything. She just looked at me like I was crazy, put the food down, then walked away and stayed in her area the whole time that I was there. Usually, when I go to Starbucks, the people are friendly and welcoming. I u... read more
Unbelievably too long to wait in the drive thru for coffee. No way to exit when in the line! Don’t do it!
Nice staff that tried to accommodate my order that wasn’t exactly on the menu. He was willing to change out the flavors for me. Thank you. He also kept the station and seating area pretty clean too! Great job!
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 2.6 star rating with 63 reviews.
When is Starbucks open?
Starbucks is closed now. It will open at 10:00 a.m.
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