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Starbucks
- Coffee & Tea
- Birmingham, AL
About this business
Location details
5900 Messer Airport Hwy, Birmingham, AL 35212, Birmingham, AL, 35212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 5:00 a.m. to 5:00 p.m. | |
| Sun | 5:00 a.m. to 5:00 p.m. |
My mobile order was supposed to be done at 9:25 this morning. At 9:40, it wasn’t there so I asked the person calling out drinks for help and he blew me off saying it’ll be done when it’s done. They were understaffed and this employee was very rude. As I walked away, he said to cancel my order in the app. There is no way to do that because they had counted it as a complete order already. Unacceptable service.
The female that made my drink, totally ignored my request and made it the way that she wanted it, not the way that I requested it. I had to make two corrections with her and even requested a refund during this in counter. She finally got it half right and I was served my half ass drink. Birmingham, Airport location. NEVER AGAIN!
I just paid $14 for 2 hot waters with foam. Ugh. Our lattes taste nothing like coffee.
I had ordered on the app while I was waiting for a food order at another airport restaurant. When I arrived at Starbucks, my order was ready, per the app. There was one coffee at the pick up counter but I didn't see a name on it and didn't see the ticket. I held it up and kindly asked if this was an order for me (I said my name). The worker then tells me to look at the ticket because he can't see it from where he's standing. I then realized that the ticket was hidden under the cup sleeve. A little kindness goes a long way.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.6 star rating with 315 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 5:00 p.m.
Browse nearby in Birmingham, AL
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