Starbucks

Ivy Liu 

on Google

3 weeks ago

I’ve been coming to this Starbucks regularly before heading to the library, but today’s visit was deeply disappointing. I was having trouble deciding on my order, so I sat down for a moment to think. Then I heard glass shattering behind me, a customer had accidentally broken something. She immediately apologized and looked visibly stressed. What shocked me was the complete lack of urgency or support from the staff. I was sitting right next to the counter and didn’t hear a single reassuring word from anyone. It took a while b... read more

Individual Contributor 

on Google

a month ago

This Starbucks location looks nice aesthetically inside, but it’s not the best one I have been to The vibes of it were a little chaotic (probably a little extra chaotic during my visit since it was a few hours after the Penn Engineering 2025 graduation ceremony, which is why I’ll give it a 4 out of 5 instead of a 3 out of 5), but the baristas seemed like they were slightly all over the place 

Soulja’d Down 

on Google

2 months ago

Horrible service. The woman at the counter had serious listening issues. I asked for a side of oat milk which I paid for the drink instead of paying for the syrup and having the side. Let me add the side wouldn’t be needed if the instructions were followed. I order my drink lightly shaken. Once the foam disappeared I had 2in of empty cup . This is why the oat milk is needed. The larger problem I have is after paying 10$ for my expresso and a cup of oat milk now the woman tried to give me less thn what I paid for. I paid for ... read more