This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
200 N Main St, Royal Oak, MI, 48067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 11:00 p.m. | |
Tue | 11:00 a.m. to 11:00 p.m. | |
Wed | 11:00 a.m. to 11:00 p.m. | |
Thu | 11:00 a.m. to 10:00 p.m. | |
Fri | 11:00 a.m. to 10:00 p.m. | |
Sat | 11:00 a.m. to 11:00 p.m. | |
Sun | 11:00 a.m. to 11:00 p.m. |
I am generally not one for large public theaters, but the Emagine theater in Royal Oak has made a believer out of ME. I really enjoyed the seating, the sound, the quality of the picture on screen and the atmosphere. The Staff couldn't have been more welcoming and professional. I will be a returning guest with friends and loved ones in tow who are also first run film fans who have become disenchanted with the movie house experience. Thank you.
The service was terrible. Nobody would come and take a drink order from us. It was very very dirty. Not digging this place
Business response:
Hello Kim, we are sorry to hear about this. We look to provide our guests with an exceptional experience in all aspects, including the bar and general facilities. We take your comments seriously and are sharing them with our operations team. If you would like to speak with us directly, please send us an email at operations@emagine-entertainment.com and a member of our operations team can get in touch with you. Again, thank you for your comments. We hope to be able to host you as a guest again in the future.
We love Emagine Theatres. I had a complaint and was given a call back within 60 minutes. It's nice to know someone does care about their customers. Will be back for sure! Thank you!
Well the theater lobby and concession stand was dirty. The worse I've ever seen. This theater is in my neighborhood and I've been pretty disappointed in the last year how it has gone down hill in appearance. The concession prices are so out of the park. MJR is so much cleaner and pricing is much fairer. It's a little bit of a drive but well worth the price. Sorry to say this since I can walk to emagine. Also four people working behind concession counter but only one to wait on us. Ridiculous
Business response:
Lisa, thank you for your feedback. We're disappointed to hear about this. Your patronage is important to us and would love to keep your business. If you don't mind, could you please send us an email at operations@emagine-entertainment.com so that we can speak directly? Thank you.
We bought the ticket online and arrived at the movie theater on time just to make circles around the parking lot for a spot. It's not at all clear how the parking system works and that we had to pay for a parking spot. However we finally found a spot but was 15mins late in watching the movie after it started. It should really be advertises about the parking spot on yhe website so that it's convenient for the customers, and that they can keep extra time on hand for parking.
Business response:
Hello Raldah, we apologize for any inconvenience you have experienced. We appreciate your feedback and will pass along your comments to our operations staff. You can find more / full information online about parking in Royal Oak here: http://www.emagine-entertainment.com/locations/royal-oak/. If you would like to speak to a member of our management team directly, please feel free to send us a message at operations@emagine-entertainment.com. Again, we apologize for the inconvenient and frustration with parking. We value your ... read more
Star Lanes at Emagine Royal Oak has a 4.1 star rating with 409 reviews.
Star Lanes at Emagine Royal Oak is open now. It will close at 11:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com