Staples's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Staples

3.9

About this business

Location details

1701 S Figueroa St, Los Angeles, CA, 90015, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.9647 reviews
Select a rating
EJanaé Hollingsworth's profile image
EJanaé Hollingsworth 
5 years ago

I was very disappointed in my trip today! It felt like Staples was the new WAL-MART..... Nobody who actually WORKS here knew where anything was! I climbed the shelf myself, to get what I was looking for! Lastly, to add insult to injury, you're no longer offer a teacher's discount! 

Christina Hernandez's profile image
Christina Hernandez 
recommend  Recommended
5 years ago

I had to return a product I ordered online. I was emailed a prepaid UPS return label and was told go to a UPS store and they would print it for me. I arrived at the UPS store on Beckley and the gentleman told me it would be a $5 charge to print a prepaid UPS return label. SERIOUSLY!? Instead I called Staples. I was in their parking lot, with my dog in the car. The girl on the phone, Gilliaunna, was so nice!! I asked if I could bring in my dog, I explained the situation, and she said yes. I was able to print the two pages (la... read more

John H. Adams's profile image
John H. Adams 
5 years ago

the customer service was very poor today and rude! 

Annie Claus's profile image
Annie Claus 
5 years ago

I was in staples walking around for 45 minutes yesterday morning trying to figure out what printer I wanted, ink, etc, This was after being on the staples website where everything was out of stock when I tried to put in my cart. In the store not one sales associate approached me or offered help- in spite of me going around and around the printers. When I finally got frustrated and was leaving the cashier asked me if I found everything OK ???? UM no- honestly worst customer service ever your store team is awful. I gave my mon... read more

Steve Stidham's profile image
Steve Stidham 
5 years ago

Horrible Manger. Very cocky and seem like a choir to want to look up ink cartridges. Find different location if you want food service for the future. Never shop there again. The6 need some management skills and employees that care. 

Linda Coffey's profile image
Linda Coffey 
5 years ago

I do not recommend anyone go to UPS @ this Staples store. I dropped off an envelope on 5/28 for 2 day delivery. Staples is not taking responsibility for this envelope even though I brought my receipt in. The day manager & clerk @ the UPS counter said it was on the manifest for pickup, so I had to contact UPS claims. Staples had no proof the driver picked it up & they were not willing to look for it in their store. Very, very poor customer service. I was made to feel like I was disturbing them. In summary, never ever use this... read more

Nate Wilson's profile image
Nate Wilson 
recommend  Recommended
5 years ago

attendant a.j was very courteous and helpful. 

Katie Hoth's profile image
Katie Hoth 
recommend  Recommended
5 years ago

They are close y and have what I need most of time including shredding 

Kelly Henriquez's profile image
Kelly Henriquez 
recommend  Recommended
5 years ago

I've been here twice in recent weeks to get much-needed supplies for my group Masks for Essential Retail RVA. On both occasions staff were helpful, respectful of social distancing recommendations, and all wearing masks. I offered them free masks just in case they didn't have enough, but they politely declined my offer, stating they all were set on masks. I have been impressed on more than one occasion of staff asking me if I needed assistance, but from a safe and respectable distance. Other stores and employees have not seem... read more

Frequently asked questions about Staples

How is Staples rated?

Staples has a 3.9 star rating with 647 reviews. 

When is Staples open?

Staples is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com