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Stanley Steemer

4.8

About this business

Location details

11296 Sunrise Park Dr, Rancho Cordova, CA, 95742, United States

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4.83,473 reviews
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Margie Napier's profile image
Margie Napier 
recommend  Recommended
6 years ago

They did an excellent job on my older carpet, making it look great. I would highly recommend them. 

Business response:

I can’t thank you enough for your kind review of Stanley Steemer. 

Katie Long's profile image
Katie Long 
6 years ago

Stanley Steamer could improve by using a better cleaning solution. What was used on my carpets didn't get the "traveled" areas clean after 3 passes. I had to go over these areas with my Hoover Upright carpet cleaner to get the job done after the technician left. If I can get the carpet clean then a professional should be able to get the carpets clean. The price was reduced when I called with my concerns but I still had an extra work load added to my day. 

Business response:

Hi Katie, thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you directly. Thank you again for bringing this to our attention. 

Patricia Russell's profile image
Patricia Russell 
recommend  Recommended
6 years ago

Worker was very professional and was in and out and left us with clean carpets A++ Aaron! Thanks. 

Amy Frei's profile image
Amy Frei 
recommend  Recommended
6 years ago

Stanley Steemer did an excellent job on our carpets today. They were professional and friendly. I highly recommend Esteban and Matthew! 

Business response:

Thank you for this review! We're very glad to hear that the cleaning went well, and we look forward to hearing from you in the future for any of your cleaning needs. 

Larry Hollis's profile image
Larry Hollis 
recommend  Recommended
6 years ago

They were a little late getting here but once started they did a good job. Price was right too. 

Business response:

Thank you for the review! We appreciate you taking the time to share your experience with us. We will make sure that the technicians are recognized for their efforts, thank you again for your business. 

Jennifer Pope's profile image
Jennifer Pope 
recommend  Recommended
6 years ago

They were there on time. I had some problem area and they were able to get them clean. I house is going up for sale and with the clean rugs and tile the house smell and LOOKS great. The guys were polite. Thank you 

Dennis Myrick's profile image
Dennis Myrick 
recommend  Recommended
6 years ago

Josh arrived twenty minutes early which was not convenient. He was not wearing any PPE which was concerning. 

Connie Hale's profile image
Connie Hale 
6 years ago

I called to have the grout in my tile floor cleaned. I was very specific that it was the 1/8 inch and asked did they have the equipment to clean grout that narrow. They assured me it wasn't a problem. I was also going to have a large area rug cleaned. When the truck got here they only had a 1 inch wide brush for the grout. They said it would be better if they took the area rug into be cleaned because the water from the steam might go through the rug and get the laminate floors wet. I waited around for the appointment and end... read more

Oreste Ona's profile image
Oreste Ona 
recommend  Recommended
6 years ago

They did an amazing job! Thank you Henry K for going above and beyond, the kitchen tile looks incredible! 

Frequently asked questions about Stanley Steemer

How is Stanley Steemer rated?

Stanley Steemer has a 4.8 star rating with 3,473 reviews. 

When is Stanley Steemer open?

Stanley Steemer is open now. It is open 24/7. 

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