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Stanley Steemer
- Carpet Cleaning
- Atlanta, GA
About this business
Location details
3730 Honeysuckle Ln, Atlanta, GA, 30340, United States
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RecommendedVery good job , I would recommend them to my friends. The guys do a great job, and they are fast
I took the survey and asked for a call because my mattress still has an odor. After the mattress was cleaned and fragranced (still wet) it smelled great. The odor is still there. No call back and it’s been almost a week.
Business response:
Hi Rebecca, we are very sorry for the experience you had with our company. We try our hardest each day to meet the expectation and obligation for our customers, we certainly missed the mark with you. We would truly like an opportunity to try to repair the poor image you have of us now. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you d... read more
Recommendedthese guys dose a dam great job thank you .
Waiting to hear from management Monday or Tuesday...the technicians we're running behind so they were an hour late. Something we can live with. Had I known that meant they would then rush through the cleaning tearing up every corner of my home they came into contact with I would have told them to not come. They did not use one corner guard which caused the corners in our not even 2 year old home to get torn up, black marks on the walls, actual pieces of the wood baseboards ripped off. One of our bed frames took the same beat... read more
Business response:
Hi Amanda, thank you for providing us with a review on your experience using Stanley Steemer. We take a lot of pride in our Customer Service as well as the highly trained technicians that are performing the carpet cleaning, so this is definitely not how we want to handle things. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you directly... read more
RecommendedGreat job as always!! And our 2 techs were as sweet as they could be!!!
RecommendedSimply the Best for many years! A dependable American tradition.
RecommendedCalled and asked if they could come earlier. Yes. Very thorough. Explained what they were doing along the way. Really cleaned up. Would definitely use them again
RecommendedMarcus and his colleague were timely, friendly, knowledgeable, and professional. The floors were clean and smelled great!
RecommendedProfessional results fast service friendly staff
Business response:
Thank you for the review! We appreciate you taking the time to share your experience with us. We will make sure that the technicians are recognized for their efforts, thank you again for your business.
Frequently asked questions about Stanley Steemer
How is Stanley Steemer rated?
Stanley Steemer has a 4.9 star rating with 11,973 reviews.
When is Stanley Steemer open?
Stanley Steemer is open now. It is open 24/7.
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