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St. Mary Mercy Livonia : Emergency Room

3.6

About this business

Saint Joseph Mercy Health System is committed to providing a remarkable patient experience by using leading edge technology in a comforting and healing environment. Discover Remarkable by learning how we are here for you in the healing of body, mind and spirit. 

Location details

36475 5 Mile Rd, Livonia, MI, 48154, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.6602 reviews
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Barbara Patterson Kett's profile image
Barbara Patterson Kett 
9 years ago

My husband was treated for heart arrhythmia at the ER recently. The staff were thorough, professional, & knowledgeable, all while managing to be comforting & upbeat. The facility is designed for maximum privacy for the patient & their family members. If an ER visit can ever be pleasant, this visit came as close as any possibly could. B. Kett 

Roxie McDermott's profile image
Roxie McDermott 
9 years ago

Had to select one star as there wasn't an opportunity to select "no stars." They don't understand the meaning of the word "communication." ER doesn't speak with those on the medical floors. Doctors don't speak with nurses. Very few employees read records in the computer. (You apparently have to "scroll" through the data and that takes too much time.) Attitudes of many represent superiority over the patient's family. Little to no coordination between social workers, doctors and nurses. Doctors don't return calls to the family... read more

Wendi Poster's profile image
Wendi Poster 
9 years ago
Nick Kuczynski's profile image
Nick Kuczynski 
9 years ago

My wife was treated terrible by one of the ER docs on more than one occasion this dr does not belong practicing. She violated HIPPA by calling people without my wife's knowledge or approval to give out medical info. When those numbers are meant for emergency purposes only. She called my wife slow and insulted her intelligence my wife is a brilliant woman with multiple degrees. Dr. L.C. Is the absolute worse it is illegal to violate hippa she also denied my wife a patient advocate when she requested One after being harassed b... read more

Tamara Simons's profile image
Tamara Simons 
9 years ago

Went in with two service dogs, legitamite as can be. Went to visit my friend, no issues. As soon as I left however they brought her their pet policy and she got told pets weren't allowed! My Seevice dogs are not pets they are my legitamite lifesavers on a daily basis. St Mary's should be reported to the ADA!! Hate his hospital! 

Timothy M. Grahl's profile image
Timothy M. Grahl 
9 years ago

My parents have doctors there. They get great care have been going there for years. I find the doctors great and willin to work with the family and any huestions you have even when you are 3 hours away. nancy 

Stefanie Jarvis's profile image
Stefanie Jarvis 
9 years ago

My mother received a knee replacement. Her first night they did not control her pain so she experienced panic attacks and they did nothing to help with either matter. I have been on the phone with supervisors every day to make sure that she is receiving the medication she is prescribed. Even though her record state the dosage, the nurses took it upon themselves to not give her what was prescribed. I have had to miss work to be sure that my mom is being properly cared for. This should be the job of the hospital, not the famil... read more

Hassan Hussein Ammar's profile image
Hassan Hussein Ammar 
9 years ago
Tim F Neibauer Jr.'s profile image
Tim F Neibauer Jr. 
9 years ago

Everyone on the staff here has been nothing but kind and supportive ) 

Frequently asked questions about St. Mary Mercy Livonia : Emergency Room

How is St. Mary Mercy Livonia : Emergency Room rated?

St. Mary Mercy Livonia : Emergency Room has a 3.6 star rating with 602 reviews. 

When is St. Mary Mercy Livonia : Emergency Room open?

St. Mary Mercy Livonia : Emergency Room is open now. It will close at 11:59 p.m.  

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