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St. Joseph Heritage Medical Group Urgent Care

4.2

About this business

We understand life doesn't always go as planned. That's why we have added an innovative improvement to our urgent care experience: Reserve My Spot. Skip the waiting room and book your place in line from your phone or computer. 

Location details

2501 E Chapman Ave, Ste 101, Orange, CA, 92869, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2367 reviews
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Lisa Bredahl's profile image
Lisa Bredahl 
6 years ago

The billing for St Joseph's Medical is the worst thing I have experienced. You literally receive 30 different bills for one procedure and you have no idea what you are supposed to pay. Then they tell you they are sending the bill to collections. Their customer service is AWFUL. I receive a letter saying I owe $140 and pay now or it will go to collections, but you call and the amount changes to $210. The customer service has no idea what they're doing and there is zero possibility you can ever actually figure out what you act... read more

Norma Correa's profile image
Norma Correa 
7 years ago

Seriously been on hold for 45min just to schedule an appointment 

Veronica Shelby's profile image
Veronica Shelby 
7 years ago

Impossible to reach anyone on the phone, been on hold 45+ minutes. I have been trying to renew a very routine prescription for the past 12 days and counting and have been told by two different receptionists over the phone and in person that my Dr. is on maternity leave but they will have the covering physician handle it and call me back. I have never received a call back and it is now day 3 of not having my medication. Absolutely livid. 

Analía Hembree's profile image
Analía Hembree 
7 years ago

My husband and I walked in without an appointment and were seen reasonably fast. The staff was very nice and seem genuinely caring, best doctor visit experience we’ve had. 

Tere Catuncan's profile image
Tere Catuncan 
7 years ago
Tere Khatung Khan's profile image
Tere Khatung Khan 
7 years ago
Pam Applebaum Jones's profile image
Pam Applebaum Jones 
7 years ago

Amazing staff at Dr Smith’s office. Thank you Irene, Shelly and of course Dr Smith. I always feel confident that every question wa answered and if I call, Shelly will call me back in a timely manner. Love this place v 

Mandy Wu's profile image
Mandy Wu 
7 years ago
Herminia V Santiago Lopez's profile image
Herminia V Santiago Lopez 
7 years ago

Frequently asked questions about St. Joseph Heritage Medical Group Urgent Care

How is St. Joseph Heritage Medical Group Urgent Care rated?

St. Joseph Heritage Medical Group Urgent Care has a 4.2 star rating with 367 reviews. 

When is St. Joseph Heritage Medical Group Urgent Care open?

St. Joseph Heritage Medical Group Urgent Care is closed now. It will open tomorrow at 9:00 a.m. 

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