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Switch to Sprint! Sprint's network reliability is within 1% of the other guys. And we have the BEST price for Unlimited. Get the phones you want with Unlimited Data, Talk and Text without having to worry about running out of data or being surprised by overage charges (streams video up to HD 1080p, music up to 1.5 Mbps, gaming up to 8 Mbps; data deprioritization during congestion). And, our "Buyback" program offers account credits for your eligible phone. Visit your local Sprint store or give us a call to find what you're loo... read more
6317 Bee Cave Rd Suite 370, Ste 370, Austin, TX, 78746, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Hector, Nestor, and Caleb are outstanding representatives. I have used different carriers; however, I have never received this high quality of assistance. These guys are polite, friendly and very knowledgeable! I will refer my family and friends to this store. .
Today I visited the West Lake store and was COMPLETELY AWE INSPIRED BY THIS STORE'S LEVEL OF CUSTOMER SERVICE! I have been with Tmobile for about 20 years but recently left cause I was tired of both poor phone and in-store support. When I walked I was immediately greeted and was so happily surprised & honored to watch Hector {Store Manager) effectively & pleasantly assisting multi customers. I also enjoyed watching Sergio go well beyond what was "needed" to address a customer's issue and provide additional proactive informat... read more
Hector researched all the options and proposed a creative way for us to get a new phone for free, as a line and pay less!!! He explained all the trade-offs and wrote everything out so I could discuss it with husband. Everything I asked for he was able to give me for a free or discounted. Really great service!
Popped into this location after visiting other locations multiple times with no luck. Sergio helped me move my account over to my new business. He was patient, attentive and very knowledgeable! If you need any assistance with your T Mobile account, visit him at this location. He’ll make sure you’re taken care of!
Sprint has a 4.6 star rating with 186 reviews.
Sprint is closed now. It will open at 12:00 p.m.
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