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Sprint
- Mobile Phones
- Austin, TX
About this business
Location details
9300 S IH 35 Frontage Rd A100, Ste A100, Austin, TX, 78748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My dad and I had a wonderful experience at this location. The entire team was kind, helpful, and professional. While we were there, a woman returned to retrieve her purse that she had accidentally left in the restroom, and the staff had already safely locked it away until she came back — which really speaks to their integrity and care. Ezekiel provided excellent customer service and resolved our issue promptly. Thank you so much! This staff is truly top-notch.
Geo was super helpful, and made it easy to do what we need to do and understand how everything works. This is a great store to visit.
I love my T-Mobile rep he got my phone working and got a charger out of it, thank you so so much Roberto, you my friend are beyond awesome, keep up the great work and excellent customer service.
If there were an award for most terrible and unbending customer service company, T-Mobile would definitely win! I suspended my service. Silly me, I thought that meant that they wouldn't bill me for that period. They didn't tell me different. In fact what it really means is that they're going to charge me FULL PRICE anyway I just won't have service. What is the purpose in that? What does "suspended" even mean? Uttely meaningless function. Coming back from a three month trip, to find I owe $350 for absolutely nothing was shock... read more
I visited this T-Mobile store to get a new line, but my experience was extremely disappointing. The staff was unprofessional and rude, speaking in a disrespectful manner that made the situation very uncomfortable. Despite my attempts to ask for help, no assistance was offered. I expected basic customer service, but unfortunately, this visit was frustrating and completely unhelpful.
Frequently asked questions about Sprint
How is Sprint rated?
Sprint has a 3.4 star rating with 528 reviews.
When is Sprint open?
Sprint is closed now. It will open tomorrow at 10:00 a.m.
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