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Springs at Juban Crossing
- Apartments
- Denham Springs, LA
About this business
Set under tall sprawling pines in beautiful Denham Springs, LA, Springs at Juban Crossing is your destination for Louisiana relaxation. Our garden-style community offers Studio, 1, 2 & 3 bedroom luxury apartments for rent near I-12. Each home offers an optional attached or detached garage, so you can protect your car from heat or inclement weather. Plus, our homes are outfitted with designer-inspired kitchens with select homes featuring contemporary stainless-steel appliances and sparkling granite countertops. Each of our ho... read more
Location details
10077 Juban Crossing Blvd, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Pitiful management, maintenance is a joke Rent goes up exponentially with every lease renewal, management has high turnover, cannot keep employees, quality of employees has declined over past two years. You better hope nothing breaks bc they will respond within a month to your request to fix it, but not actually fix it. Light your money on fire instead of wasting it here.
The retreat has definitely changed for the worse. I am currently a resident in the retreat, my family and I have lived here for a little over 2years it WAS a pleasant experience, up until I started noticing more and more of the community was changing… ppl that’s been there since our move in 2019 are now gone. With that being said January of 2023 my young children and I walked outside at 5:40 am to bring them to school. We noticed that the brand new vehicle I purchased 34 days ago was stripped of all 4 wheels and tires. This ... read more
Business response:
Your feedback is very valuable to my team and I here at The Retreat at Juban. I truly believe that as part of our commitment to offering the finest customer service, we can learn and grow as a community from your concerns. I apologize that you had a bad experience. Per our last meeting, management was working alongside officials to help your specific situation. I have not been updated till now, so please reach out if I can be of any assistance. We have a new Courtesy Officer onsite, and the lights on property are functioning... read more
Loved our stay We enjoyed our stay at The Retreat. Friendly staff and the amenities (car wash) were nice to have. We will miss the Juban family, but I’m glad my family was able to create memories.
Business response:
Thank you for your sweet review! We will miss having you all as part of our community! We are so happy that you enjoyed the Car Wash and resort-style amenities. If you are ever back in Louisiana, please stop in and see us! You all will always be part of The Retreat Family! -Brittany Smith, Community Manager
Miserable Experience! This is the most poorly run and managed apartment complex I have seen. No calls returned. No consistency in notifications. No communication when critical information needs to be relayed. Please avoid.
Business response:
My team and I would like to extend our sincerest apologies to you for your experience here at The Retreat at Juban is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open-door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 225.963.9770 or by email retreatatjubanmgr@hrpliving.com.-Brittany Smith, Community M... read more
The best year of my life! Living at the Retreat at Juban is one of a kind experience. The apartments and grounds are professionally maintained and the office staff are friendly and helpful. Being able to walk to a resort style pool and gym from your home can’t be beat. The location is also great for running, biking, or shopping just outside the neighborhood. You have access to a grocery store, movie theater, and other shops in just a five minute walk. The neighbors are friendly and the apartments are stunning. I would highly... read more
Problems start at the office Unfortunately I didn’t get past the office. The attitude of the lady at the front was so awful I didn’t care to go past that. The place looks like a nice apartment complex but the lady at the front desk was so unappealing that I did not care to go any further. Friendliness should start there for sure.
Business response:
Thank you for taking the time to leave us a review. Our goal is to provide the best experience for our residents and guests. We apologize for the experience you have had at Springs at Juban Crossing and would like to change your perception on our staff. I would reach out to you myself, but since this is an anonymous review I am unable to do so. I would love to invite you back to our community so I can address your concerns and give you the customer service that you deserve. I look forward to meeting you and showing you our b... read more
Staff The apartments are so nice and here’s the SHOCKER...once you move in the staff is just as NICE as the day you leased! I’ve lived so many places where things change once you move in but, over the last year, the lady’s in the office have continued to be just as sweet and welcoming!
Pet fees They charge through the roof for pets, and require dna test for them. It is just awful, the property is not worth staying at. Go to another apartment complex.
Very nice I've lived at Springs at Juban Crossing for a little under a year now and overall I'm very satisfied! pros - spacious townhome-style apartments with new appliances. "townhome-style" means you walk up to your front door. It's not the classic apartment where you've got a hall with a neighbor directly across from you - you're either right off your parking space or you've got a nice stretch of grass between you and the apartment across. It's much more spacious than the average apartment and you don't have as many immed... read more
Frequently asked questions about Springs at Juban Crossing
How is Springs at Juban Crossing rated?
Springs at Juban Crossing has a 4.2 star rating with 141 reviews.
When is Springs at Juban Crossing open?
Springs at Juban Crossing is closed now. It will open at 12:00 p.m.
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