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Springfield Mitsubishi

4.6

About this business

Springfield Mitsubishi is your source for new Mitsubishi vehicles and high-quality used cars in the Springfield, PA area. Whether you're looking for a new vehicle, in need of Mitsubishi financing, or service for your current vehicle, we have you covered in Springfield, Chester, Lansdowne, and beyond. 

Location details

313 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.63,781 reviews
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Michelle Diamond's profile image
Michelle Diamond 
recommend  Recommended
5 years ago

As I step in I was greeted and taking care of right away by Patricia she is so helpful and nice , I will recommend anyone to to talk with her, the manger was nice also I definitely don’t have a problem at all..........thank you Patricia 

Business response:

Thanks Michelle, and congrats to you and your son on your new vehicles!! 

Kristi Ross's profile image
Kristi Ross 
5 years ago

Do NOT go here! They are very nice UNTIL you sign on the dotted line for that car. We bought a 2019 Outlander sport at the end of December. When we purchased we got an email so we can get the first oil change for free! However, let’s fast forward to today, July 7, 2020, I just reached 3588 miles. With the pandemic the dealership is so hard to reach, we finally got our oil change done today. When my husband present out free oil change email voucher. The lady, Cathy refused it saying that it expired. My husband showed her the ... read more

Jessica Davis's profile image
Jessica Davis 
recommend  Recommended
5 years ago

I was welcomed right away and my car was taken right away. The service was very quick and they were very respectful of my car and covered everything and the staff were very nice 

Business response:

Jessica, thank you for the shout out, we appreciate it. We look forward to seeing you again soon! :-) 

Keith Ewell's profile image
Keith Ewell 
recommend  Recommended
5 years ago

Very professional...they took good care of me..made sure I was comfortable with what I picked and made sure I got the color I wanted..brand new ride got a good price..my man Calvin made sure I was straight and answered every question I had ..I couldn’t be happier.. 

Business response:

Keith, thanks so much for taking the time to share your experience with Calvin and the team. We appreciate it and congrats on your new ride!! 

Kaitlynn McCaffrey's profile image
Kaitlynn McCaffrey 
5 years ago

This place is a SCAM. Completely took advantage of me and my situation, got me into a car saying "Oh you can refinance in 6 months! You can refinance!" NOPE. They had this car overpriced and double the amount its actually worth, just to screw you in the end. Now I'm stuck in a basic car that is small and slow, and the only way to get out of it is putting up $8,000. They have me paying over $19,000 for this car when its worth is only $7,500. Absolutely ATROCIOUS. DO NOT GO HERE! 

Business response:

Kaitllynn, we're sorry you are unhappy with your vehicle purchase decision with us. Cars depreciate over time and we can't always predict exactly how that will happen or at what rate. The extra amount you are referring to sounds like the interest charge from the lender as well as some negative equity from a vehicle you traded. We as the dealer do not control interest rates, that is determined by your credit situation and the lender who offers to finance your vehicle. Again, we're sorry you aren't happy with your purchase. We... read more

Jemine Burgos's profile image
Jemine Burgos 
recommend  Recommended
5 years ago

My experience was very pleasant smooth and professional. I was greet you a team from the minute I got on the lot and walked out with the car I wanted. 

Business response:

Jemine, thanks so much for taking the time to share your experience and congrats on your new car!! 

Jeremiah Lachaud's profile image
Jeremiah Lachaud 
5 years ago

The outcome of my purchase was as expected with me leaving the facility with a vehicle, however the overall experience was something that was totally regrettable. We arrived at the facility promptly at 1PM for our scheduled appointment and met with our sales rep Robert as was made known to us via text messages and phone calls. I asked both my wife and mother-in-law to accompany me as I thought the whole process would at most take 4-5 hours to conduct; I was way off. We had th... Continue Reading 

Business response:

Jeremiah, thank you for taking the time to share your concerns. We appreciate the feed back so that we can continually improve our processes. We apologize that the process took much longer than you would have hoped and much longer than we would like it to as well. Due to the effects of COVID19, we have limited staff that has currently returned to work. That, in conjunction with the unexpected high demand of our customers to purchase vehicles, it may have caused the process to take a little. Each customer's situation, like yo... read more

Tanya Delgado's profile image
Tanya Delgado 
recommend  Recommended
5 years ago

My sales person was fantastic! Suzanne I want to thank you for getting me into my first brand new vehicle! I’m definitely taking my kiddos here! 

Darcie Laudenslager Roberts's profile image
Darcie Laudenslager Roberts 
recommend  Recommended
5 years ago

Had a really good experience with Springfield Mitsubishi in buying a new car. The whole process was handled remotely due to the COVID-19 pandemic but we never felt like we didn't know what was going on or that we were being led astray. Calvin Rabatt, our Sales Associate, and Joe Davis, Business Manager, were fantastic to work with. They never pressured us and they were upfront and listened to what we were looking for. They were exceptionally accommodating and exceeded our expectations. We would very much recommend working wi... read more

Frequently asked questions about Springfield Mitsubishi

How is Springfield Mitsubishi rated?

Springfield Mitsubishi has a 4.6 star rating with 3,781 reviews. 

When is Springfield Mitsubishi open?

Springfield Mitsubishi is open now. It will close at 9:00 p.m.  

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