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Spring Hill Village Apartments
- Apartments
- Spring Hill, TN
About this business
Visit Spring Hill Village Apartments in Spring Hill, TN. This community is located in Spring Hill at 2593 Duplex Rd. in the 37174 area. Be sure to see the current floorplan options. The team of leasing professionals is ready to help you find your perfect floorplan option. You're sure to live the good life at Spring Hill Village Apartments. Contact or drop by to check the availability and set up a tour today.
Location details
2593 Duplex Road, Spring Hill, TN, 37174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently moved out of a property that was just bought by Steadfast Management on September 7. Two months later I still have not received my refund for my deposit. I have spoken with the property manager and a leasing agent on several occasions but to no avail. I was given two numbers to contact someone at corporate 888.851.7545 and 949.852.0700, I left messages and no one has contacted me back. I have decided to file a small claims case against them. This is really poor business practice on them. Residents are expected to ... read more
Business response:
Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would love the chance to speak with you directly regarding your move out and deposit refund, would you be able to send us the best contact information for you that we can forward to our Regional Manager so she can contact you? Again, thank you for your review and we hope to improve your experience.
I have spent the last 5 months going back and forth with the Community manager regarding repairs and leaks in my apartment. From day one when I placed a work order in they have have lacked proper communication and follow through on the matter. The first instance of the leak the Repair technician notated he did not find a leak when I had a pool of water sitting in my bedroom in July. in august the issue returned again and I emailed the community manager directly. He assured me they would find a resolve and sent out the men to... read more
Business response:
Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would love the chance to speak with you directly, would you be able to send us the best contact information for you that we can forward to our Regional Manager so he can contact you? Or if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience.
Me and my family are highly unsatisfied with the service received from Ashley Oaks apartments in San Antonio, Texas (16400 Henderson Pass). We are a military family. I received orders to deploy and my wife had to find an apartment quite fast before I left. Two week before my deployment date my orders were reversed. My families move in date was November 16th. We called over a month in advance to let the complex know we wouldn't be moving into the apartments due to the change of orders. We assumed that the complex would work w... read more
Business response:
Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would love the chance to speak with you directly, would you be able to send us the best contact information for you that we can forward to our Regional Manager so she can contact you? Or if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience.
I have been staying at Brice Grove Park Apartments in Canal Winchester, OH. I signed onto a second lease 4 months ago and have never been treated worse. The property "management" team has been harassing me for the past month about a "broken blind" I say "broken" because it is not broken at all. If you come inside and look there is no crack or anything at all wrong with the blind. The other two are definitely broken and I have said that I will replace them but they want me to replace the other blind. Which I will not do becau... read more
Business response:
Thank you for your review. We are sorry that your experience has not been a positive one. We would love the chance to speak with you directly and will be forwarding your contact information to our Regional Manager. Or if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience.
Exceptionally poorly managed apartment complex - I would not recommend anyone looking for an apartment sign on to do business with these people. The following is a complaint I sent to them that has yet to be addressed: "I currently live at the Terraces on Brompton Property in Houston I'm calling to complaining about the unprofessionalism of your staff their and their negligence in handling a significant mold issue in my apartment after Hurricane Harvey. On 9/3 - after the staff returned to the office following the storm - I ... read more
I live in Smyrna Ga. steadfast property. I moved here last Oct. I was told a power wash would happen within a week. No never happened ! I was told the fan , the doors to washer& dryer room would be fixed no still not fixed 9 months later .... I now found a rat in my apartment after being gone for a few days for work. It's bigger than my dog! My apt. Is spotless because I'm rarly here. No food ... just holes in the wall where HVAC is so they got in easily ! A week later their idea of taking care of this problem is having a ma... read more
Business response:
Thank you for your feedback. We are sorry to hear that your experience has been less than exceptional. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience.
Pretty much the same as everyone else. I call and call and call, no response. I've emailed, nothing. Leave messages, nothing. No wonder the staff at my complex are just the same, they learned from the best.
Business response:
Thank you for your review. We are so sorry to hear your experience has been less than exceptional. We would love to speak to you directly, would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to speak with you soon.
We have called and left messages, as well as emailed them in regards to poor management and other complaints with zero response from them at any time. It just shows how much they actually care about their company and the people who keep it afloat. Surprised they are still in business with the way they do things but I don't doubt they will be under soon, if you treat your customers like they aren't worth anything, you become worthless.
Business response:
Thank you for your feedback. We are sorry to hear that we have not put our best foot forward. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we look forward to speaking with you soon.
I have lived in my complex for nearly 3 years, my unit has had multiple inconveniences that I've tried to pass off as "forgotten" or "mistakes" however after the first time my unit flooded and I was warned about the harms of mold from the apartment manager herself, and she then had her maintenance paint over it, I realized this was just how this business operates. I've found mold in my apartment three times. It has taken me over a week each time to get anyone to even come "look" at the damage. This last time, was a "slow lea... read more
Business response:
Hello, Thank you for your feedback. We are sorry to hear that your experience has not been a positive one. We would love the chance to speak with you in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at ###-###-#### to discuss. Again, thank you for your review and we look forward to resolving any concerns you have.
Frequently asked questions about Spring Hill Village Apartments
How is Spring Hill Village Apartments rated?
Spring Hill Village Apartments has a 1.6 star rating with 43 reviews.
When is Spring Hill Village Apartments open?
Spring Hill Village Apartments is closed now. It will open on Monday at 9:00 a.m.
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