Spring Hill Village Apartments

Allyssa M 

on BBB

2 years ago

I was a tenant of Palo Verde. I left due to irresponsiveness, staffing issues and cohesively, and lack of hot water. Upon leaving, they charged me $2093 for "damages". One of which is a $1270 charge for plank replacement that was not mentioned during the walk through bc there was no damage to the planks. After great stress due to poor management and miscommunications, I'm now left with a bill that I will have to take to small claims court to resolve. I have a detailed description of my experience that is greater than 2000 wo... read more

Maxine D. 

on BBB

3 years ago

I moved to *************** 5years ago September I decided to moved to a larger unit at *************** my lease was ending August 31 I was still charged ****** dollar in transfer fee I had a ****** dollar deposit that ****** dollar was used for painting unit ************************************************************** 2020 I wrote a letter took pictures totally ignored some of my property was damaged by the soot coming thru the vents I have called left letter at leasing office for anyone to make me understand after living ... read more

Nate A 

on BBB

3 years ago

Wish there's 0-star option Please don't be fooled by slogans in the leasing office, they are racists, they don't care about their customers They show you a model, they tell you your place is going to be better, then you discover the disaster when you move in I rented the premium view, top floor, high ceiling, "renovated" (was no near acceptable, it's a joke so they charge you more money, i also discovered that renovated places, are ones which aged very bad, they had to cosmetically do the bare minimum to make them rentable b... read more

B 

on BBB

3 years ago

If I could give 0 stars I would. I have lived in my apartment (*********) for 3 years now. Four months after I moved in there numerous leaks discovered by myself along with mold. I was told by several maintenance men that the leaks were coming from different places in the upstairs unit. Fast forward to today where there are 100 work orders submitted, pending lawsuits for mold and negligence, this issue still persists. Unfortunately, I was not able to move due to me losing my job; however the living conditions in this apartme... read more

K M 

on BBB

3 years ago

I have been a renter with this company for 3 yrs and never had problem until last yr and covid. Because I lost my job and it took sometime to find a new one I found myself late on getting rent into them. Despite the rent being very expensive this company continue to charge huge amount of late charges despite everything everyone was going through. Even when late one day, if I didn't have it until the next I was charged 250 + 15% each day after. I went to the Mayor of this town and the leasing agent tried to make it seem as th... read more

Whitney 

on BBB

3 years ago

I have lived at Bella Terra at Cory Center for 4 years and I am finally moving. To start off George the maintenance supervisor not only sexually harassed me but nothing was done by the old property manager ozzy didn’t let me out my lease or nothing and I had no where to go. Moving forward with the new property manager Mary she has been very helpfull and is trying to help me with this situation. I moved into my 2 bedroom apartment a year ago but since this lady moved inbeloe me 5 months ago I’ve had roaches which I have expla... read more

Keo B 

on BBB

4 years ago

If I could give them a zero I would. Steadfast Living property in Dunwoody, GA charges an astronomical amount of rent. They don't invest any money in the property, don't take care of maintenance request timely Allow playing in parking lots. Keeps the property unclean. Community property never works, pool is disgusting. They raise rent every year. They bully you into renewing a lease early and if you don't they keep raising the rent by hundreds of dollars. When I decided that rent in the amount of $2000 plus is not affordable... read more

Courtney B 

on BBB

4 years ago

Terrible company steer away 

JulieAnn W 

on BBB

4 years ago

In my opinion, dealing with steadfast staff at the Sugar Mill Apartments was a nightmare. There was lacking communication despite being on top of our things on our end. Once we signed the lease and got to get into the apartment it was filthy. There was trash/debris on the floor, dirt, blood and other unknown substances on the walls and light sockets. The air vent for the a/c was caked in dirt and mold and confirmed by maintenance that they didn't provide upkeep on a/c units and tried to argue with me about it while I was on ... read more