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Spring Hill Village Apartments
- Apartments
- Spring Hill, TN
About this business
Visit Spring Hill Village Apartments in Spring Hill, TN. This community is located in Spring Hill at 2593 Duplex Rd. in the 37174 area. Be sure to see the current floorplan options. The team of leasing professionals is ready to help you find your perfect floorplan option. You're sure to live the good life at Spring Hill Village Apartments. Contact or drop by to check the availability and set up a tour today.
Location details
2593 Duplex Road, Spring Hill, TN, 37174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service, poor management. They do not care about the safety of the tenants. I have had ongoing problems since I moved in and have records of how many complaints I have put in on their portal. My water heater was not working and I was out of hot water on and off for 3 months. The service techs kept coming out and giving quick fixes. Not until I called the number on the water heater did anything get fixed. Had I not called that number, I doubt any further action would have taken place. I requested to move out a m... read more
Business response:
Hello, We are so sorry to see you have not had a positive experience. We would like to speak with you, would you be able to send us a message with your contact information as well as the community you currently reside at? We want to be sure we address all of your concerns as soon as possible. If more convenient to you, please feel free to reach out to us at our Resident Hotline at 888.851.7545 so we can discuss your concerns. We look forward to hearing from you soon.
Since this company took over our apartment complex in GA, the services to residents have been unsatisfactory. Office staff constantly close the office early, or stay in the office while pretending that they are not available to the residents. The office staff are rude and they do not appear to have the professionalism to handle residents respectfully. Residents are becoming frustrated and are moving out. For the extra fees charged and the complex manner they introduced to pay the monthly rent, I anticipated top class service... read more
Business response:
Thank you for your feedback. We are so sorry to hear your experience at one of our communities has not been positive recently. We would like the opportunity to speak with you directly regarding your concerns. Do you have a good contact number or email we can reach you at? Or if you prefer you can reach out to us via our Resident Hotline at ***.***.***5. Again, thank you for your review and we hope to have the chance to improve your experience.
Club at summer valley in austin Texas. I have Been here since August 8 and it has been a nightmare since. We were supposed to be moved into the renovated apartment but I can tell the work was unprofessional. I could stick my broom from inside of the apartment to the outside through front door. They had openings in walls all over apartment. These two access points were the cause of our ROACH INFESTATION. We kill roaches on a daily basis. I am Terrified of them and have trouble sleeping at night because of it. They ran in and ... read more
Business response:
Club at Summer Valley Apartments is deeply apologetic that the apartment’s conditions did not meet expectations. We have diligently worked to remedy all issues with the apartment, including multiple pest control treatments despite the vendor reporting no signs of pest activity. Throughout this time, we have been in constant communication with Residents regarding their concerns and the treatments and repairs made to the apartment. Consistent therewith, we submit that we have complied with our obligations under the lease and T... read more
If I could leave no stars I would. I have never been so disrespected and uncomfortable in my entire life! So, I was supposed to move-in to the unit on 3/16/18. I was not granted access until 3/17 due to a failure on their part. They were supposed to make sure the unit was ready and it was not. Day 1 I had to do a deep clean of the entire unit. There was hair in the dishwasher. Dead flies in the window sills and the following broken or faulty issues (remember this is ON THE DAY I MOVED IN!) Here were my issues from day 1 and ... read more
Business response:
Thank you for taking the time to provide us your feedback. We are so sorry to hear your experience at one of our communities has not been a positive one. We would like the chance to speak with you directly regarding these items. Do you have a good contact number or email we can reach you at? Or if you prefer to contact us, please give us a call at our Resident Hotline at ************.Again, thank you for your review and we hope to speak with you soon to resolve these items.
The management staff at this company is terrible, everyone they hire seem to be rude and uncooperative. This is a very greedy company and they don't care about the well being of anyone, all they care about is money. Rent increases exponentially, maintenance request submitted aren't ever addressed in a timely manner. They asked me to pay 700 penalty while vacating.The charges are for the maintenance request which i request earlier. i stayed here 3 years and renewed my contract 2 times
Business response:
Thank you for your feedback. We are so sorry to hear your experience at one of our communities has been anything less than exceptional. We would like the opportunity to speak with you directly regarding these items. Do you have a good contact number or email we can reach you at? Or if you prefer you can reach out to us via our Resident Hotline at ************.Again, thank you for your review and we hope to have the chance to improve your experience.
The management staff at this company is terrible, everyone they hire seem to be rude and uncooperative. This is a very greedy company and they don't care about the well being of anyone, all they care about is money. Rent increases exponentially, maintenance request submitted aren't ever addressed in a timely manner. The extra fees attached to the rent are absolutely ridiculous especially when the services you pay for aren't being completely. They try and charge crazy amounts for late fees even when its by the seconds due to ... read more
Business response:
Hello Dorothy, Thank you for your feedback. We are so sorry to hear your experience at one of our communities has not been positive. We want to do all we can to ensure you are happy in your home and would like the opportunity to speak with you directly. Is there a contact number or email that is best to reach you at so we can discuss your concerns? Again, thank you for your feedback and we hope to speak with you very soon.
Resident 2014 - 2018 Not Recommended Reviewed I agree with ALL the negative reviews here absolutely 150% truthful! The worst living experience of our entire lives they remove most negative reviews to hide crimes! Sara in the leasing office is a terror unprofessional & nasty demeanor! We moved & have never been happier! Our new place is gorgeous, clean, quiet & the property management company is A class!! We lived here ONLY to save for my fiancé medical schooling. The neighborhood is deadly literally shootings, murders, burga... read more
Company states I must pay deposit and pet rent for my 2 service animals. They "require" documentation, which is illegal. They are harassing me with multiple threatening emails.
Business response:
Lakeside at Coppell is well-aware of the requirements of the Fair Housing Act and happily adhere to its requirements, making reasonable accommodations when necessary and treating all residents with respect and dignity. We have contacted the resident directly to discuss their concerns, and we are investigating those concerns and taking whatever actions that we believe to be reasonably necessary under the circumstances. Please be advised that false and defamatory statements posted to public forums are immaterial to our assessm... read more
I have been a resident since May 2016. I found a bed bug in my apartment. Management wants to charge me $300.00 to exterminate. Management wants to blame me for the bed bugs, saying I could have brought the bed bugs in the apartment. I told them I did not and to prove that I did. I was told that it was in the lease agreement about the resident being responsible for the bed bug issues. The complex has dog feces all around. The management does not clean up the property. This has been an absolute negative experience living here... read more
Business response:
Hello *********, Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would like the opportunity to speak with you directly regarding your concerns, would you be able to send us the name of the property you are currently living at as well as the best contact information for you? We can then have one of our Regional Managers reach out to you to help resolve your concerns. Again, thank you for your review and we hope to improve your experience.
Frequently asked questions about Spring Hill Village Apartments
How is Spring Hill Village Apartments rated?
Spring Hill Village Apartments has a 1.6 star rating with 43 reviews.
When is Spring Hill Village Apartments open?
Spring Hill Village Apartments is closed now. It will open on Monday at 9:00 a.m.
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