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Spa Depot
- Hot Tub & Pool
- Olympia, WA
About this business
SpaDepot.com provides premium quality discount hot tub supplies and spa parts at the lowest prices. Our friendly & knowledgeable customer support staff are happy to help with any of your hot tub questions 1-800-823-3638.
Location details
8910 Select Court Southeast, Olympia, WA, 98501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered custom hot tub cover on 11/5/14 - finally received it 12/31/14!!! Only after numerous calls and emails to both the freight company and SpaDepot. Got to be the absolute worst transaction I ever made online! I have purchase hundreds of items through Ebay and other reputable sellers worldwide. These guys are the worst. Period. Don't waste your money or time - go elsewhere.
Business response:
Hi Jeff, Thank you for reaching out to us. I am very sorry to hear about any trouble you've experienced. After reviewing the tracking information for your spa cover, it does appear that it was in your area and available for delivery for a few weeks prior to you being available to accept the delivery. It appears that ultimately the freight carrier had to make special delivery arrangements as your schedule did not allow you to be present for inspection and sign for the cover. If you have any additional questions or concerns, p... read more
I bought an upgraded spa cover 3 years ago with a 5 year warranty. The stitching has come lose and both zippers are broken. The warranty claim was denied after they viewed a photo and said the cover was faded so therefore I used too many chemical which is ridiculous as I always test the water and use minimal chemicals. They will not honor the warranty or offer a reasonable settlement to stand behind their product. Very bad customer support.
Ordered a filter and it came the next day! I love their same-day shipping!
We have bought several items from the spa depot. Everything was shipped quickly and you can't beat the prices. I just wish they had a paper catalog .
We have been happy custmers since 1998. Always the best quality products and super customer suport.
I think this company is outstanding!
Frequently asked questions about Spa Depot
How is Spa Depot rated?
Spa Depot has a 4.2 star rating with 295 reviews.
When is Spa Depot open?
Spa Depot is open now. It will close at 6:00 p.m.
Need help? Contact us.
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