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Southwest Wheel Company - Dallas, TX
- Trailer Dealers
- Dallas, TX
About this business
Location details
8740 John W Carpenter Fwy, Dallas, TX, 75247, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We ordered an axle, hubs and tires for our trailer. After reading the reviews were surprised that everything arrived within a week. However, they sent the wrong size hubs and the tires were squished almost beyond recognition. We called about both issues, they apologized for the hubs, told us to keep them and they were sending the correct ones which we got within a couple of days. Great. The tires on the other hand were described as they are palletized, shrink wrapped and sucked down to save on shipping costs. When checking w... read more
What a frustrating experience. We placed an order for a trailer kit on line and were given the option of standard ground shipping or FEDEX LTL. we opted for standard ground. Sometime during the process it was changed to FEDEX LTL and was sent to the FEDEX hub in Chattanooga- almost 2 hours from where we are! We had to go get it after spending $130.00 for the shipping charge. I exchanged emails with the company about the problem and their attitude was appalling. No refund or even an offer of a partial refund was given. ... read more
Absolutely horrible. Placed an order almost two weeks ago and when I called to check on its status after a week was told one of the parts was on backorder. I had that part removed from the order and 4 days later found out that they still hadn't even pulled the parts for the order. Never waste your time with these guys. I gave one star because I couldn't leave them all blank.
Absolute great and speedy service. Best prices anywhere on quality parts and materials. I just received my second shipment today and everything is perfect!
Aweful, their customer service is simply the worst I've ever experienced.
Frequently asked questions about Southwest Wheel Company
How is Southwest Wheel Company rated?
Southwest Wheel Company has a 2.8 star rating with 251 reviews.
When is Southwest Wheel Company open?
Southwest Wheel Company is open now. It will close at 5:00 p.m.
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