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Southwest Fireplace
- Fireplace Services
- Palos Park, IL
About this business
At Southwest Fireplace, we are proud to be full-service fireplace experts, and we have been serving Palos Park, IL and the Chicagoland area since 1974. We have showrooms in Aurora, Palos Park and Frankfort, Illinois. You can count on us to provide superior service, sales, design and installation to satisfy all your fireplace and outdoor patio needs.We are the premier fireplace company that provides products and services of impeccable quality at uncompromising value. We are committed to delivering you the best products, desig... read more
Location details
11921 S 80th Ave, Palos Park, IL, 60464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Southwest Fireplace came out to our house today and John was our representative. He was professional and very nice. He fixed our fireplace and we couldn't be happier!! Great company!!
They come and check your fireplace every winter and Summer to check for any problems.
I reached out to Southwest Fireplace in the search of a fireplace company that would provide good customer service & repair on a Heat-n-Glo fireplace insert that had been installed by another company. I am happy to report that this is exactly what I received from Southwest Fireplace. First, I spoke to Debbie from customer service and she was fantastic, very personable, knowledgeable on their company, provided me with service options, and answered all of my questions. Second, was their service technician, Roy! Roy has been in... read more
We purchased a grill in 2006 and both times it stopped working (due to minor glitches over the years) the folks at Southwest were always so professional and service was immediate. Last week it gave out again. Debbie I. was wonderful and was able to get us quotes on a new grill right away. She was extremely professional and personable! The good news was that after 11 years our friend was able to fix it with a quick clean! I would highly recommend these people....work with Debbie if you can!
We live in the Western Suburbs. My mother had gone to SW fireplace many years ago and encouraged me to visit their store in Palos Park. The products and services were excellent. My salesperson was Shawn Dye. I found him to be extremely knowledgeable and helpful. He really went above and beyond to make our project a success. Not only did he provide guidance on the fireplace insert he was selling me but also helped me navigate our whole project including the removal of masonry firebrick and the installation of new tile surroun... read more
Frequently asked questions about Southwest Fireplace
How is Southwest Fireplace rated?
Southwest Fireplace has a 4.3 star rating with 102 reviews.
When is Southwest Fireplace open?
Southwest Fireplace is closed now. It will open tomorrow at 9:00 a.m.
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