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Somerset Club Apartments
- Apartments
- Cartersville, GA
About this business
Somerset Club Apartments is a beautiful, tree-lined valley to call your own! Located in Cartersville, Georgia you can experience nature with hiking and various water-sports at nearby Lake Altuna. Enjoy a short drive to Interstate 75 and Highway 20 with easy access to Bartow Transit. Choose from one, two, three and four bedroom floor plans offering large walk-in closets, open kitchens and spacious in-home laundry rooms with washer/dryer connections. At Somerset Club, take advantage of included resident amenities such as a swi... read more
Location details
91 Somerset Club Dr SE, Cartersville, GA, 30121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Do to health issues I got behind on my November rent. I told Shanntel the manager of the apartment. that I did a application to Our Florida for rental assistance. I email her my Our FL application I'd number. I was approved and I received November and December rent with the late fee paid for November rent. I paid the rent on December 6 for both months. on Dec 13 they did a eviction for not paying Nov rent. which the rent was already paid even with the late fee. On December 15th, Shanntel told me that I have to moved out by J... read more
This company is full of crap. I half way applied for an apartment but when I went to complete it the website said it is disabled. I called the customer service and they gave me another number to call which was not helpful at all. Do not rent from this company. They are scammers and only want to take your money. I'm glad that I didn't move in but I'm very upset with the experience.
This Company has made my moving process a living hell. I put in a 60 day notice to vacate from their apartments I had a credit on my account because I received rental assistance. I found a house so I'll be moving 1 month early. This company has given me such a hard time. Why accept programs that are the to help people if you're not going to let people use them in a way that is beneficial to them. There are so many companies going up on rents and other things we are sometimes people have to in their lease early in order to be... read more
Business response:
Hi Staci, I'm genuinely sorry that we initially fell short of meeting your expectations. Thank you for taking the time to discuss your concerns with me today. I'm glad that we were able to address all your concerns to your satisfaction. Should you need assistance in the future, please do not hesitate to reach out. Thanks again, Tammy
I have nothing really too bad to say about them. I applied at Harbor Vista Condo and was fully approved and holding fee paid. I called several times regarding my approval email because it stated I had 72 hours to pay remaining balance for security deposit. I was not able to get someone on the phone. I called ********* back to ask what to do and how to pay. They told me the property manager would email me with a Resident ID to register as a resident on the website and then I can pay. I called literally a dozen times and never... read more
If you like to set money on fire, rent, or try to rent, with this company. Was told an apartment was available, I paid application and holding fee on apartment. Turns out apartment wasn't available and the waiting list is at least 6 months long. This wouldn't do as I needed something sooner. I tell them to cancel said application. Come to find out after weeks of talking to people at the Concord rents call center they charged me a cancellation fee that was conveniently the same amount as my holding fee.
Business response:
Thank you for your feedback. I'm sorry to hear that you were disappointed by the waitlist time frame at this community and it would not work for your needs. We appreciate your taking the time to voice your concerns and will review this with our customer service team. I apologize for any inconvenience this has caused.
I live at Marbella Pointe in Orlando and they are forcing me to pay for cable/internet through them instead of through Spectrum directly. It wouldn't be so bad, except they're making me pay for cable, which i don't want, and they want to charge me more than what i'm paying Spectrum! And i still have to pay for phone service separately with Spectrum! i am currently paying for internet/phone $76/mnth thru Spectrum. Management wants me to pay them $89/mnth on top of rent for cable/internet! And i would have to get phone service... read more
Business response:
Internet is now being offered with our cable package. Spectrum will no longer be able to offer you an internet package. Please contact the office for more information. They will be happy to help you.
My wife and I wanted to rent a Townhouse, at The Reserve at Brookhaven, Palm Coast, FL. They had no units available, so we were told to fill out application, and be placed on waiting list, after the application is approved. Application fee, $170.00, no problem, wife got to the holding fee, $350.00, and paid it, which I would have stopped right there, why are we paying a holding fee, when there is nothing to hold, but it was done. Not long after we came across a Town House we wanted to buy, so we contacted The Reserve at Broo... read more
I currently live at dean woods place and I have been dealing with high water usage and a broken toilet for the past 3 months and this issue doesn't get resolved, they keep pushing it off and in the meantime time I'm losing money because they refuse to take care of the issues at hand
Business response:
Hi, The site has responded to your request and required a plumber to come and access the issue with the toilet. I believe you were present when the work was completed and the office has spoken to you about the issue causing the high water bills. Please feel free to contact the office if you feel the issue has not been resolved.
Concord Rents is kind of professional you want to have in your corner when it comes to property management. They are responsive and honest.
Frequently asked questions about Somerset Club Apartments
How is Somerset Club Apartments rated?
Somerset Club Apartments has a 2.6 star rating with 298 reviews.
When is Somerset Club Apartments open?
Somerset Club Apartments is closed now. It will open at 10:00 a.m.
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