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Somerset Club Apartments
- Apartments
- Cartersville, GA
About this business
Somerset Club Apartments is a beautiful, tree-lined valley to call your own! Located in Cartersville, Georgia you can experience nature with hiking and various water-sports at nearby Lake Altuna. Enjoy a short drive to Interstate 75 and Highway 20 with easy access to Bartow Transit. Choose from one, two, three and four bedroom floor plans offering large walk-in closets, open kitchens and spacious in-home laundry rooms with washer/dryer connections. At Somerset Club, take advantage of included resident amenities such as a swi... read more
Location details
91 Somerset Club Dr SE, Cartersville, GA, 30121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They either lie to you, or they just don't know what they are talking about and no one communicates with you properly. They are part of the affordable housing program and if you qualify at move in, but then don't qualify once it is time for lease renewal/recertification, one person will tell you that it is fine, they won't require you to move, that they will just simply increase your rent to the current market standard, then the next thing you know (without absolutely any warning or discussion), you get a notice on our door ... read more
Business response:
*********** Apartments is part of the affordable housing program which has strict guidelines that we must abide by. Each year every resident is required to recertify to be able to renew their lease. When recertifying, at times there can be things that have put the household out of compliance which would result in us being unable to renew the lease. This is outlined in the lease agreement to which an addendum is signed.
They Don't like to get complaints from Tenants that have the right to live in a peaceful clean, breathable and healthy apartment, Yet they allow Drugs like Meth and chemicals to be used in their apartments and when you complain, about having to breathe in these Drugs and chemicals they Retaliate and steal your Deposit, they set you up by changing up the rental portal, if you are smart, you'll stay far away from these GREEDY women!! Gloria ********, Barbara ********* who has no idea of what it is to be an administrator! THEY ... read more
Business response:
The balance due for rent from 11.2021 to 03.2022 was collected from your security deposit. Your payment was $95 short for 5 months. The site staff has no way of manipulating the amount due on the resident portal. If you have any reason to think this was not your balance please refer to your deposit disposition which explains what steps you would need to take to dispute any charges and the time frame to do it in. Your account was charged $20 in damages and the balance owed for rent. All of your complaints during your residenc... read more
They lie and Lure you in with fake immediate open rental units for a 1 bedroom. You pay $99.00 dollars for the application them have to go to the website and pick your apartment a one bedroom that does not show on the site yo pick. So you call and call to let them know only 3 bedrooms are available. They tell ok pick the 3 bedroom. We'll let corporate know you want a 1 bedroom. Then you have to pay $300.00 deposit and upload 6 months of bank Statements and proof of income. They screw around with your application then you get... read more
Business response:
Lake Sumter Apartment Homes is part of the Affordable Housing Program which has strict income guidelines that we must abide by. The information requested is required for an applicant to qualify to live in the community as all residents must qualify and fall within the income guidelines. Our Application policy is made clear when an applicant applies, There is a non-refundable App Fee and a Hold fee which is only refundable should an applicant be denied for specific items. Cancelling an application or not providing the documen... read more
I PAID MY RENT ONLINE LIKE I DO EVERY MONTH FOR SOME REASON MY BANK SEND IT BACK, I EMAILED THE COMPANY RIGHT AWAY, THE NEXT MORNING WAS A FRIDAY I WHE NTO THE BANK AND GOT A CASHIER CHECK, I TOOK A PIC OF THE CHECK ANDSEND IT IN AN EMAIL SO THAT THYE KNEW I DONT PLAY WITH MY RENT. IVE BEEN A TENANT IN TWO DIFFERENT COMPLEX AND MY RENT HAS NEVER NEVER BEEN LATE, SO I ASKED THEM TO PLEASE WAIVE THE 95.00 FEE AND ITS BEEN A WEEK AN NO ONE HAS ANSWER MY EMAIL BUT COME TO SEE WHEN I LOGGED IN THEY RECEIVED MY CHECK BUT THE FUNNY... read more
This place Charged me 90 dollars just to apply and then declined me within seconds after hitting the pay now button. Then informed me that they are working the problem and don't This is illegal you can't just rip people like this what do i do now
Business response:
Lake Sumter Apartment Homes application policy is made clear and applicants are informed that there is a non-refundable App Fee and a Hold fee which is only refundable should an applicant be denied for specific items. All Applicants must be approved based on credit and background screening to which the application fee covers this cost. This is also stated in the application acknowledgment which is signed before any fees are paid.
This places charges a non refundable $250 charge just to apply. The apartments that you are applying for are not even available. This is a scam to collect these application fees. Please beware and do not get scammed like I was.
Terrible company. Stay away!!!!! They rope me in to apply and now wont approve me because of child support and they wont deny me because they dont want to give me my $400 fee back. Its been over a month.
I have been a resident for 4 years now , and I am finally ready to break my lease this year . They are very hard to communicate with and when you get a hold of someone , the staff in office is very inconsiderate and uncooperative to help you . I was added an unnecessary $95 late fee to my rent and the staff blames everything on the system and Concord Rents. Being that this is "low income , affordable rent housing " , they like to add other extra charges to your rent.
I was an actual vendor dealing with the cleanjng for 4 separate locations. I provided cleaning for Concord rental management each location managed by someone different. They were ecstatic with our services then we had two evictions to clean out at Cape Morris I contacted management on both because one was infested with cockroaches the other had drugs in it. I cleaned them both out making sure they were live-able and even did maintenances job. I was walking down the stairs when a teenaged female knocked me out of the way to p... read more
Business response:
The signed contracts we had in place with your company allow for a 30-day cancellation by either party. It was decided that we no longer needed your services and this was communicated directly with you, as well as in writing. Your services were on an as needed basis, and it was explained that if we had any needs for your service during the 30-day notice cancellation period that each community would reach out to you directly. According to our records, all of your invoices have been paid and were paid well within the normal 3... read more
Frequently asked questions about Somerset Club Apartments
How is Somerset Club Apartments rated?
Somerset Club Apartments has a 2.6 star rating with 298 reviews.
When is Somerset Club Apartments open?
Somerset Club Apartments is open now. It will close at 6:00 p.m.
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