Smokey's Garage Door

Frank 

on Dex Knows

12 years ago

Worst customer service EVER! The son of the owner, Austin, came to my house when my mother was there wating for him and was EXTREMELY rude to her. Now my mother is a 76 year old, kind hearted gentle woman who was doing me a favor by waiting at the house for 4 hours for this company to show up and repair my garage. However Austin took advanatge of her gentle nature by insulting her and being rude from the start. When she mentioned to him what she thought was wrong with it (I left a detailed list of what was going on with the ... read more

Mary Beth 

on Dex Knows

13 years ago

Disappointed The spring broke on the garage door. Called up Smokey's to fix under warrenty. They would not honor. Was told that the records were not in order since the son took over.Need a new door now and went elsewhere. 

Happyhomeowner 

on Dex Knows

13 years ago

Honest and reliable Smokey's Garage Door I am pleased to use and refer Smokey's garage. They've taken care of our family for over 20 years. Short and sweet, they are the best!!! Thank you Smokey's for 20+ great years.!! 

Arizonarider 

on Dex Knows

13 years ago

Great company!!! I have used Smokey's garage door multiple times over the years. They're always on time, the price is right and the customer service is superb. My neighbors have all tried other companies around town, they always get up sold with stuff they didn't need and have to use Smokey's in the end anyways. So if you have a garage door need just make it easy on yourself and call Smokey's FIRST! 

ridenlive 

on Dex Knows

14 years ago

Warrenty Scamers BUYER BEWARE SCAMERS -HORRIBLE CUSTOMER SERVICE. How they got 4 stars is beyond me or all these other comments on here are from them, buyer beware. Just bought a new house in march with the home protect warranty. Garage torsion springs went out in April. called the home protect and they refer me to smokey s garage door. At first i thought this place is a joke with a name like that well go figure. I call the place up to schedule an appointment and the guy at the phone (JOSH) has horrible customer service. Ver... read more

Ken 

on Dex Knows

14 years ago

Good Quick Service I have used Smokeys for replacing a broken sprint on a garager door a few years aog, and they fixed the issue the first time. The only reason that I have not used them more is that after they fixed things, they stayed fixed.They have also given me advice and sold me parts on how to do things myself, so I would recommend them to anyone 

Dissapointed Customer 

on Dex Knows

14 years ago

A company with Poor Form and Bad Customer Service I just talked with Josh and he informed me there was no way to schedule an appointment with a tech to fix my garage door problem during the week at 4:30 in the afternoon after I get home from work, but there business is open 6:00PM Monday thru Friday. I will never reccommmend this company to anyone I know because of this. If you are reading this I would think twice about a using a company that turns away business during a bad economy. Poor Form and Bad Customer Service. 

Barbara Williams 

on Dex Knows

16 years ago

HIGHLY RECOMMEND SMOKEY'S GARAGE DOOR & REPAIR! I HIGHLY recommend Smokey's. I called in the morning and Smokey's came out the same day. The repairman was friendly and courteous, he diagnosed the problem immediately, and replaced the part at a VERY reasonable price. It's nice to find a company that offers EXCELLENT customer service.