Smokey's Garage Door

Yolanda D. 

on BBB

7 years ago

Smokey's provided me and my family with excellent service! My technician George was scheduled and at my home within 20min of my phone call. He was fast, friendly and professional. I will definitely recommend Smokey's to anyone who needs garage service. 

Now a Happy Customer 

on Dex Knows

11 years ago

Happy Person I was the Angry person that was upset and emotional with the situation that occurred with my garage door not working properly after the neighbor's new garage door opener was installed that resulted in my garage door not working properly. I have since worked with Smokey's Garage Door and the problem was resolved and fixed. Smokey's Garage Door did a great job following up with me and fixing my garage door opener. 

ANGRY PERSON 

on Dex Knows

11 years ago

0 I would never ever recommend your services to anyone. Oh that's right! I didn't request them! Your service guy left with my garage door opening and closing after you installed the neighbor's garage door opener. The service guy said it was my fault. So, after trying to re-program my garage door, it is now broken. Good Job! Way to go. Your company left my family in danger of being robbed and harmed. SHAME ON YOU! 

Tracy D 

on Dex Knows

11 years ago

Cont....BEWARE.... Firstly my car was there the first time you came infact both our cars were there, your employee was asked if he could program the cars plus the outer open panel outside garage door, he said he could not do that but the instructions were in booklet he gave, so i read it and programmed myself...you are not telling the whole truth! Your employee knows that both cars were there..everything i said in my statement is true. This is my parents house they are in their late eighties, i was here trying to help them s... read more

Carl D 

on Dex Knows

11 years ago

Good folks I've used these guys 3 times in the past (different houses) and would recommend then easily. Friendly, honest, good folks that came and got the job done. 

lp 

on Dex Knows

12 years ago

Looks like there's a trend here Looks like there's a trend here. My homeowner's warranty company sent Smokey's out to my house where my mother, too, was waiting. They did not do repair, did not call to inform me of not repairing, nor did they call to make arrangements to make new appointment but they sure did collect their fee. They relied on my elderly mother to inform us which was not her responsibility. She was not even adequately informed to do so nor was she authorized. They refused to come out and fix without charging ... read more

Frank 

on Dex Knows

12 years ago

Worst customer service EVER! The son of the owner, Austin, came to my house when my mother was there wating for him and was EXTREMELY rude to her. Now my mother is a 76 year old, kind hearted gentle woman who was doing me a favor by waiting at the house for 4 hours for this company to show up and repair my garage. However Austin took advanatge of her gentle nature by insulting her and being rude from the start. When she mentioned to him what she thought was wrong with it (I left a detailed list of what was going on with the ... read more

Mary Beth 

on Dex Knows

12 years ago

Disappointed The spring broke on the garage door. Called up Smokey's to fix under warrenty. They would not honor. Was told that the records were not in order since the son took over.Need a new door now and went elsewhere. 

Happyhomeowner 

on Dex Knows

13 years ago

Honest and reliable Smokey's Garage Door I am pleased to use and refer Smokey's garage. They've taken care of our family for over 20 years. Short and sweet, they are the best!!! Thank you Smokey's for 20+ great years.!!