Smokey's Garage Door

Dalton 

on Dex Knows

6 years ago

Used car salesman at best ! It just goes to show that even thou a business may have a 3, 4 or 5 star rating on Google, it sometimes means nothing. I had a warranty claim and this was the pathetic garage door company that was sent to my home to repair my door opener. However when the tech arrived at my home he forgot he was going to be on security camera. He came into my garage and immediately called his boss and began to tell him that he had other pressing jobs waiting and that unless these people want us to pay out of pocke... read more

Susie's Mom 

on Dex Knows

7 years ago

Nothing short of PERFECT! "[Service, Price, Timeliness, Technician] I received a call this morning at 9:40 that a neighbor had backed into my garage door. I called Smokey's at 10:30 to schedule an estimate. Before noon, I had a completed estimate, my neighbor paid Austin (the Tech) in full and I had an appointment for installation the following day between 7-10 AM. I will have a new garage door within approximately 24 hours from the damage! It simply doesn't get any better than this! The man who took my call at Smokey's and ... read more

Dearly disgruntled 

on Dex Knows

7 years ago

Don't stop here Like any service you get, it basically depends on the employee they send. In this case they sent the wrong guy. Just pushy, condescending, telling you what you need to do before he even looks at it. Tells you your garage door opener is the "worst one on the market", and "installed terribly, that I don't want to even touch it so no one will think I did this". Hey, it may not be perfect but what's to be gained by telling me it's the worst? Price was not great, so I'd just suggest you try another. 

Sallie 

on Dex Knows

7 years ago

Smokey's Gargage Door Dave was awesome, he answered all my questions. Could not have asked for better service." 

Now a Happy Customer 

on Dex Knows

11 years ago

Happy Person I was the Angry person that was upset and emotional with the situation that occurred with my garage door not working properly after the neighbor's new garage door opener was installed that resulted in my garage door not working properly. I have since worked with Smokey's Garage Door and the problem was resolved and fixed. Smokey's Garage Door did a great job following up with me and fixing my garage door opener. 

ANGRY PERSON 

on Dex Knows

11 years ago

0 I would never ever recommend your services to anyone. Oh that's right! I didn't request them! Your service guy left with my garage door opening and closing after you installed the neighbor's garage door opener. The service guy said it was my fault. So, after trying to re-program my garage door, it is now broken. Good Job! Way to go. Your company left my family in danger of being robbed and harmed. SHAME ON YOU! 

Tracy D 

on Dex Knows

12 years ago

Cont....BEWARE.... Firstly my car was there the first time you came infact both our cars were there, your employee was asked if he could program the cars plus the outer open panel outside garage door, he said he could not do that but the instructions were in booklet he gave, so i read it and programmed myself...you are not telling the whole truth! Your employee knows that both cars were there..everything i said in my statement is true. This is my parents house they are in their late eighties, i was here trying to help them s... read more

Carl D 

on Dex Knows

12 years ago

Good folks I've used these guys 3 times in the past (different houses) and would recommend then easily. Friendly, honest, good folks that came and got the job done. 

lp 

on Dex Knows

12 years ago

Looks like there's a trend here Looks like there's a trend here. My homeowner's warranty company sent Smokey's out to my house where my mother, too, was waiting. They did not do repair, did not call to inform me of not repairing, nor did they call to make arrangements to make new appointment but they sure did collect their fee. They relied on my elderly mother to inform us which was not her responsibility. She was not even adequately informed to do so nor was she authorized. They refused to come out and fix without charging ... read more