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Smith-Blackwel Olivia MD
- Family Practice
- North Tonawanda, NY
About this business
Dr. Olivia Smith-Blackwell, MD is a family medicine specialist in North Tonawanda, NY and has been practicing for 43 years. She graduated from University At Buffalo State University Of New York School Of Medicine in 1976 and specializes in family medicine.
Location details
601 Division St, North Tonawanda, NY, 14120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I am not a patient of Dr.Smith Blackwell anymore but my 31 year old daughter is...a few months ago when coronavirus hit she had symptoms and was quite sick..she called Dr.Smith Blackwell on a Saturday and was told it was not an emergency..and treated basically like dirt. .well months later shes gotten the antibody test and its positive!!! She did have coronavirus!! My husband and I are livid about this!! Terrible Doctor!!
There seems to be a tremendous breakdown between what the Dr. tells the patient will and can happen and what the office staff is willing to do, I liked the Dr. put the support for the Dr. just wasn't there or the Dr. Lies to the patient. The Dr. name is the one on the door not the office staff. Not a good experience all the way around. .
Wonderful Doctor and a very good Staff!
Have had very few issues with Dr Smith Blackwell. She is very thorough and compassionate and doesn’t rush through your appointment.
This is by far the most unprofessional , rude, agressive office I've ever been to. This Dr is condescending, rude, and flat out down putting. The office manager Joan is a rude aggressive unprofessional woman who after I expressed concern about not wanting to see the Dr again, told me there was no point in me being seen that day and I should leave... at a sick visit with flu symptoms! She never asked why, what the problem was, she told me as the Dr owns the practice I should simply leave.
She came in to the first appointment having already made a diagnosis (for general care appointment) based on review of my initial visit forms, before actually meeting me. She then proceeded to talk over me as 'she has been in the industry for a long time and knows better'. She was dismissive, and seemed ready to rush me out of there with a referral to another doctor who 'should write you a prescription' at the first appointment. Not worth going back to.
Got into a car accident in March and her staff messed up my fmla papers for work then had the audacity to say "well what do you want us to do about it?" So I hadn't been back since then decided to just use a new primary and use her for my no fault. So today I go back for a check up on my body since my car accident and they tell me I cant be seen because I'm on medicaid, but Medicaid isnt even the one paying her no fault is. So I drove 30 mins for an appt that I couldn't take. Staff is grotesque
Highly recommend Dr. Smith-Blackwell! Was able to get a New Patient Appt. within 24 hours of calling. My wait time was 10 min or less. My initial visit took approx. 2 hours, but that was because she & her staff took their time collecting my medical history & did not wait to start my plan of care. She immediately referred me to the proper specialists & offered to assist in sched. appts. I am new to this area & couldn’t be more pleased with the care I received, & thrilled to have her on my team!
I really don't know why everyone's upset. I think she's great and I'm happy I switched my previous doctor to her.
Frequently asked questions about Smith-Blackwel Olivia MD
How is Smith-Blackwel Olivia MD rated?
Smith-Blackwel Olivia MD has a 2.3 star rating with 50 reviews.
When is Smith-Blackwel Olivia MD open?
Smith-Blackwel Olivia MD is open now. It will close at 5:00 p.m.
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