This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Smi Realty Management
- Property Management
- Houston, TX
About this business
SMI Realty Management provides a quality apartment with superior service at an affordable price. Our centralized maintenance department offers toll free calling to schedule services to your home. Our professional staff will follow-up after the job is completed to insure your satisfaction. SMI Realty Management guarantees your maintenance satisfaction with a Money Back Guarantee! Residents are also provided a toll free resident satisfaction hotline number that is available for all questions, comments, suggestions, or concerns... read more
Location details
9801 Fondren Rd, Houston, TX, 77096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to begin this review by saying i am a senior citizen and at or around the middle of december i was in search of securing a new place and i came across Beamer Place Apartments so i attempted to go through the process, i was given a tour of the available apartment and i was ready to take the next step and fulfilled most of the requirements they requested from a list. Turns out their website had glitches, and it was difficult for me to navigate so I opted instead to provide them with my documentation in person. During th... read more
I want to begin this review by saying i am a senior citizen and at or around the middle of december i was in search of securing a new place and i came across Beamer Place Apartments so i attempted to go through the process, i was given a tour of the available apartment and i was ready to take the next step and fulfilled most of the requirements they requested from a list. Turns out their website had glitches, and it was difficult for me to navigate so I opted instead to provide them with my documentation in person. During th... read more
We went to apply at Beamer Apartments in Houston, TX thinking this place would be a good place to stay, but passing by we always wondered why this place was so empty (now we know why). Finally applied online after doing a tour and getting more information about the place before we decided and we asked about collections and was told "AS LONG AS YOU PUT IT ON THERE AND ARE HONEST YOU WILL GET YOUR DEPOSIT BACK" so TRUSTING that they were telling the truth we applied and were denied the next day WITHOUT refund. "Have you or any... read more
Business response:
October 23, 2024 Dear Joe’Kuis ********, Thank you for taking the time to share your experience with us. We sincerely apologize for any confusion or frustration you encountered during the application process. Customer satisfaction is our top priority, we take feedback like yours seriously to improve our services. Regarding your concerns about the application and deposit process, we aim to ensure transparency at every stage. We strive to communicate clearly about the qualifications required, and we regret if this caused any m... read more
I am planning to move. I submitted a 60 day notice, which stoneforest refused. Stating it has to be a 30 day notice. When the new apartment manager called for my rental history he was told if had to be 60 day notice and refused to give it to him. I feel they are playing games and do not know what one person is saying from another. Please reach out to me I need to downsize.when I go to speak to the manager she is always unavailable even though I see her talking to the person who is assisting me. They hire only Spanish speakin... read more
Business response:
Stone Forest Apartments 9801 Fondren Rd. Houston, TX. 77096 713-772-2271 Fax 713-772-0106 September 16, 2024 Better Business Bureau Dispute Resolution Department 1333 West Loop South, Suite 1200 Houston, TX 77027 RE: Cherlyn *****, I am responding to the Better Business Bureau Dispute Resolution Department dated 09/04/2024 from Cherlyn *****. Ms. ***** came to the office wanted to give a 60-day notice. We explained to her per her TAA lease contract she signed, we required 30-day notice. We accepted the 60-day notice from Ms.... read more
Filled out the application and put in my security deposit and they denied me and never gave the deposit back and when asked for the grounds that the deposit was withheld the reason they gave didn’t even apply to me. After scouring all their terms and conditions as to what could apply to me I found that nothing did yet no matter who I talked to they said it was out of their control to reverse the decision. These people are thieves.
I was sued for eviction in retaliation for putting the complex on Fox 26 after an incident with a live bat in my unit at Stone Forest Apartment complex. Their response to the news reporter was they had no bat problem, and they would work with me to resolve the matter. Shortly after the report aired, my online account was closed. Even after speaking to Loretta in the SMI Realty office and coming to an agreement, the office manager Norma called stating they would not take my money and she would sue me for eviction. I have vide... read more
I lived at forest creek apartments for nearly 10 years. Never was late with rent & had no prior issues. Then I was kicked out with 48 hour notice because someone complained about my dog. Management did not investigate the allegations at all and did not talk to me about any of the circumstances. Management does not enforce any rules (at least not until they just kick you out based on unfounded allegations). There are dogs off the leash all the time, rules being broken all the time, and nothing done about it.... Until they cho... read more
They are thieves and crooks! I filled out and application. Was told I had to pay application and deposit fees just to fill out an application. Me not knowing I was being tricked. I went get a money order for them. They told me fill it out and pencil so I could get it back if something went wrong or I didn’t like it. Now they are refusing to give me my deposit back and forwarding all my calls to voicemail. Called SMI and they won’t help me! They don’t care if you homeless in a unsafe state!!!
I moved out August 1 2021 by dropping off my keys to the office. I asked can you look to see if everything was good and I did not owe anything. They said I was update to date and everything was fine. Fast forward a few months later when on my credit report I have a amount that was owed to them and was in collections. I have paperwork showing I moved out but still owed for a water bill ( that is included in the rent and cleanup) I cleaned up before I left. I also saw someone had moved in within days of me moving out. They wil... read more
Frequently asked questions about Smi Realty Management
How is Smi Realty Management rated?
Smi Realty Management has a 1.7 star rating with 49 reviews.
When is Smi Realty Management open?
Smi Realty Management is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com