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Smart Motors, Inc

4.5

About this business

Smart Motors, founded in 1908, is an automobile dealer that offers a variety of cars, trucks, sedans and sport utility vehicles. Its new inventory includes various models of Toyota that include 4Runner, Avalon, Camry, Corolla, Matrix, Celica, Highlander, Land Cruiser, Prius, Siena, Tacoma, Sequoia and Yaris. The dealership s pre-owned inventory includes models of various makes, including Acura, BMW, Buick, Chevrolet, Chrysler, Dodge, Honda, Hyundai, Ford, Nissan, Kia, Lexus and Mazda. The maintenance services provided by the... read more

Location details

5901 Odana Rd, Madison, WI, 53719, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,998 reviews
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Scott Suchomel's profile image
Scott Suchomel 
recommend  Recommended
5 years ago

Gary Fredrick went above and beyond with his amount of service. This is our fourth vehicle purchased from Gary and we highly recommend him. 

Larry Sharp's profile image
Larry Sharp 
recommend  Recommended
5 years ago

Very pleased by Service support! 

Karthick Raghu's profile image
Karthick Raghu 
recommend  Recommended
5 years ago

Customer friendly staff and the work was done without any hassle. Delivered the car on time with Excellent condition. Highly recommend this place. 

Kevin Kraeshin Pen's profile image
Kevin Kraeshin Pen 
5 years ago

Worse experience I’ve ever had at the dealership. Traded in my car for 2018 XSE Camry was dissatisfied with the vehicle. Contacted Toyota the next day to get my trade in back. Was denied. Tried to contact upper management was rerouted to sales manager. Now stuck with a big car loan for a car I’m no happy with. Other dealerships that I visited after said they could’ve easily given my car back. I will never recommend this dealership to anyone. 

Sergio Ortuño Rodriguez's profile image
Sergio Ortuño Rodriguez 
5 years ago

My dad had his Camry fixed from a transmission problem coming from the torque converter back in May. This week the car started doing the same thing again, he brought it in for service and they wanted him to pay, when it’s doing the same thing again. Eric Brown was the one that was there and he was very rude and unprofessional. My dad told him he has warranty that covers diagnostic fees. Without looking at our warranty he said the warranty doesn’t cover the diagnostic fee and still wanted him to sign a paper to pay $150 for d... read more

Bryan Knox's profile image
Bryan Knox 
5 years ago

Apparently, they use the Incredible Hulk to do their oil changes. As you can see by the photos, I had to obliterate the oil filter to get it off. None of my Snap on filter wrenches would touch it. I had to use two huge channel locks to break it loose. This is totally unacceptable. Lubricate your o-ring, turn till snug, then just a bit more. This is 1st day of class sh*t. If you want to piss off your usual mechanic, take you vehicle here first to get an oil change, then next oil change take it back to your regular mechanic. I... read more

John Pleuss's profile image
John Pleuss 
5 years ago

Smart Toyota could respond to problems raised by customers. I had a bad experience recently, with regular maintenance. I noted this in a survey that was sent to me and I sent two emails to Smart Toyota. All were ignored. The problem concerned someone going through my glove compartment during servicing. 

Peggy Jewell's profile image
Peggy Jewell 
recommend  Recommended
5 years ago

Very enjoyable staff! They were very friendly and they enjoyed there jobs ! 

Billy Rodriguez Rios's profile image
Billy Rodriguez Rios 
recommend  Recommended
5 years ago

the service and attention are excellent!! 

Frequently asked questions about Smart Motors, Inc

How is Smart Motors, Inc rated?

Smart Motors, Inc has a 4.5 star rating with 2,998 reviews. 

When is Smart Motors, Inc open?

Smart Motors, Inc is open now. It will close at 6:00 p.m.  

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