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Skyline Ford Collision Center
- Automotive
- Salem, OR
About this business
Location details
2510 Commercial St. SE, Salem, OR, 97302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
3.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
3 Star : Likely to Recommend 4 Star : Repair Quality 3.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend 2 Star : Repair Quality I have used Skyline for both purchase and repair over the years. Up until now I was always treated well. This time they not only kept my truck for a month, but every time I called to check on the status I got voicemail and was made to feel like I was the one bing unreasonable. When Terry was there he always made you feel like you were important and always made good his promises. When I dropped off the truck and key, the top part that holds the key had popped off. He told... read more
4 Star : Likely to Recommend 4.5 Star : Repair Quality Manager was courteous and helpful. I had a special circumstance which he accommodated. He also treated my inquiries of progress with kindness. 4.5 Star : Customer Service See prior comments. 5 Star : Returned Clean
5 Star : Likely to Recommend I’ve always been happy with the quality of the work. 4 Star : Repair Quality 4 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend 5 Star : Repair Quality Items missing (stolen!?) from vehicle upon returning the car to us. My knife and coin purse are both missing. Center console was completely rummaged-through, with contents left sprawling around the passenger seat and floorboard. Lack of clear communication about timeline and status of the repair. We were told one thing and then another about when the car would be done. Very vague, which ended up costing us more out of pocket. 0.5 Star : Customer Service Items missing (st... read more
0 Star : My Experience After repair was completed I showed them the issue with warning light and a scratch on the rear left panel. He offered to keep it and “buff it out”. Next day he reported everything done, but warning light and electrical issue not addressed. They did polish the scratch, but didn’t offer to repair it.
Frequently asked questions about Skyline Ford Collision Center
How is Skyline Ford Collision Center rated?
Skyline Ford Collision Center has a 4.5 star rating with 266 reviews.
When is Skyline Ford Collision Center open?
Skyline Ford Collision Center is open now. It will close at 6:00 p.m.
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