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5214 Village Pkwy #100, Rogers, AR, 72758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Beware of this company!!! After my inquiry I was contacted by twi different sales people who told me the solar tax credit expires THIS year. It does not. It's 26% through the end of NEXT year then steps down to 22% fir two years before expiring in 2025. And that's assuming the Biden administration doesn't get their proposed extension. I was also told that the cost of electricity was going up 5.8% a year by the first salesman. And the comparison proposal I was sent assumed an astronomical rate of inflation for electricity. Ac... read more
Business response:
Matthew, I'm sorry to hear this was your experience with Shine Solar. We make sure to tell all of our customers that the federal tax credit is based on individual tax liability. We cannot go into specifics in regards to tax liability due to legal reasons, we are not licensed tax advisors. In regards to you being told the tax credit was expiring this year, I can assure you that is NOT a typical practice here at Shine Solar and the representative that misinformed you on this matter has been terminated. You are correct that the... read more
We recently upgraded our solar system through shine solar. They were helpful, the process was clear, and we are happy with the finished product.
Business response:
Thank you! Crystal for the feedback.
My ultimate goal was to stop funding my local electric company and be more dependent upon free energy, the sun. And I believe this program is going to allow that.
Business response:
That is awesome to hear David! Congratulations on taking the steps to become energy independent!
Very poor customer service. The assistant (*******) assigned to walk us through the process provided very limited communication and guidance. She only contacted us twice throughout the process. Shine also committed verbally and in written email to sending us a military discount incentive check and we've been waiting 2 months for them to follow through - I've sent multiple emails, texts and phone calls and so far Shine Solar is blowing me off and being non-responsive. If I had it to do all over, I'd chose a different solar pr... read more
My experience has been great with Shine Solar from start to finish. Sam was very knowledgeable and was able to answer and address all my concerns. Brandyn did a great job keeping me updated and information through the process. They worked with the POA/HOA and electric company on getting all semantics worked out. The whole process ended up being easy and quick. I definitely recommend shine solar solar due to their knowledge, making the process easy and great customer service.
Business response:
Thank you so much, Michael! We greatly appreciate the feedback.
Have been interested in solar for quite some time and recently had the opportunity to purchase a system from Shine Solar. The folks at Shine Solar are great and the personal interaction with all of the staff has been fantastic. My system is functioning perfectly and I can already see that I am going to save on my electric bill. Power and other utility companies have a monopoly and it is always a plus for me when I can give them a poke. I highly recommend Shine Solar to everyone I know.
Business response:
Thank you so very much, Alvin! We greatly appreciate your feedback.
Working with Shine Solar was very easy. We were kept informed and update through out the entire process. The installation crews were on time and advise us exactly what would be done and cleaned up after themselves. Afterwards, Matt walked us through the Enlighten App, so we could see the production of our solar panels. If you are considering solar panels for your home, you should speak with Shine Solar. Thanks!!
Business response:
Thank you for the feedback, we greatly appreciate it.
Shine Solar has been professional and open about all of their products and services to us. The solar panel installation was performed expediently and accurately. We have recommended them to others already, and will do so in the future. We have saved between 50 and 75% on our electric bills, which was the main reason to have this service. The only other item which could be more effectively explained and marketed is the installation and use of solar storage batteries in case the grid goes down.
Business response:
Thank you so much for your feedback, Kim! We greatly appreciate it.
I had a great experience and appreciate the attention to every question I asked. I like the way every detail of my project was handled by only Shine Solar employees, no sub contractors only local employees
Business response:
Thank you so much for the feedback, Chris. We greatly appreciate it.
Shine Solar LLC has a 4.6 star rating with 2,350 reviews.
Shine Solar LLC is closed now. It will open tomorrow at 9:00 a.m.
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