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4700 Emperor Blvd, Durham, NC, 27703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We celebrated my husband's 50th Birthday at this location this past weekend. The staff was absolutely amazing and SUPER attentive. The event was beautiful because of them. We are grateful. Wonderful customer service!!!
Business response:
Mrs. Byrd , thank you for your candid feedback regarding our Hotel and your husband's 50th Birthday. It was our pleasure to host this milestone event. We can assure you, your kind words will be shared with all the Team members. It is always a pleasure to receive such great comments from our guests. Thank you for your business and we look forward to seeing you soon.
Had a wonderful time partying with the Hillside Class of 1974!
Overcharged me on my bar bill, what i signed for and what they charged on my credit card was off. Basically the waitress have herself a bigger tip. Other than that the hotel was pleasant as usual.
Business response:
Ms Hayden thank you for your on-line review. Please accept our apologize for any inconvenience this may have caused. I can be reached at info@sheratonrtp.com and would love the opportunity to investigate this discrepancy for you. Again, thank you for your on-line review and your business.
Stayed a week with an organization. Rooms, service were all phenomenal --beds extremely comfortable! Clean, friendly. Food during the week was sub-par. Raise the quality of food is only complaint.
Business response:
Janine DeGusto Dougherty we thank you for choosing the Sheraton Imperial Hotel for your stay and for your on-line review. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. Again thank you for your review and for your business.
Very nice hotel, great convention centre. All staff there were welcoming and helpful. I recommend staying there and using their facilities - one of the nicest hotels I've stayed at in the USA
employees are rude and they lie and dont tell you certain things till you go to check in. they dont know how to read notes on the doors. my family will not stay at that hotel again
The entire staff was absolutely amazing from the front desk to the office to the chamber maids to the maintenance crew. Mike you and your staff are the greatest
The Sheraton has been the choice of our North Carolina Basket Makers association for many years. We have 600 - 700 Basket Makers making baskets for four days every March. The Sheraton are wonderful hosts !
Every time I stay here the staff goes above and beyond to make sure their guest are comfortable. The staff does an excellent job hosting big events.
Sheraton Imperial Htl Conf Center in Durham, United States has a 4.4 star rating with 122 reviews.
Sheraton Imperial Htl Conf Center in Durham, United States is open now. It will close at 6:00 p.m.
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